We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Guests need monitoring” 3 of 5 stars
Review of Sonesta ES Suites Columbia

Save Saved
You added Sonesta ES Suites Columbia to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sonesta ES Suites Columbia
3.0 of 5 Hotel   |   8844 Columbia 100 Parkway, Columbia, MD 21045   |  
Hotel amenities
Ranked #8 of 12 hotels in Columbia
Grass Valley, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Guests need monitoring”
3 of 5 stars Reviewed July 19, 2012

The facility is fine. There is ample parking with good lighting. Security is not an issue. I had a problem with a group of 15 or so young men (ages 25 +/-) who were particularly disruptive. Their herd behavior created a poor environment in the dining room, hallways, and parking lot. One morning I notified the front desk that they needed to monitor this group who were being loud and obnoxious in the dining room that was mixed with young children. These men had no clue as to the inappropriateness of their vulgar language in front of these kids.

I experienced my adolescent years in the 60's and am no prude. The behavior of these guests can only be described as boorish and offensive to most people. Management needs to stay on top of these problems. Numerous guests complained to the front desk about these guys and nothing was done. On day 4, a beer-fest broke out in the 100 wing creating a frat house environment. I demanded to be moved to another area of the hotel which was quickly processed. It came down to being moved or checking out.

The facility is fine. I would and will stay there again. Make no mistake however, if I have a problem like this again, I will be a former customer.

Room Tip: Find out where the herd of "young men" are booked and then request a room on the other sid...
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

109 people have reviewed this hotel

Traveler rating
    35
    42
    17
    10
    5
See reviews for
36
19
12
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2012

Stayed for the weekend to visit family and hit Camden Yards and watch the Phillies win one. It was clean and neat and the breakfast was plentiful and fresh. A few too many children for my taste, but you did not hear them making a ruckus anywhere in the evenings. Staff were pleasant, room was clean, it all worked well for us.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Top Contributor
71 reviews 71 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 31, 2012

Happened to stay here for business on a rainy night when they offered a spaghetti buffet. Filling and convenient, though certainly school cafeteria-like food. Breakfast of similar quantity and quality. I have no problem with any of the food they provided and appreciate them having it conveniently ready for me on-site and included in the price of the room. New to me -- free washers and dryers, four of them. That would be a big perk for an extended stay. The staff was all very friendly and eager to please. I will certainly stay here again when I am in the area.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOTTINGHAM, ENGLAND
Top Contributor
74 reviews 74 reviews
72 hotel reviews
Reviews in 67 cities Reviews in 67 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed May 29, 2012

Everything you need from a short or long stay accomodation. Full kitchen in suite and free guest laundry, gym etc. The breakfast is good and the sundowner evening buffet midweek is excellent and includes beer/wine. I believe they are leaving the staybridge group at the end of august 2012 so I don't know what it's changing to but a really good place to stay at the moment. Rooms are clean and a good size and staff are helpful.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 23, 2012

I travel for business A LOT. I always try to save $ for the client- so in this area, the Staybridge was the best option for the money. I was very pleasantly surprised. The staff was friendly. I was pleasantly surprised with the size of my room, amenities, atmosphere, and the breakfast/dinner offering. Although I didn't take advantage of all the meals, I felt for others, who were even more budget conscious, or were traveling with family, it was a really nice perk. I did have breakfast two of three days. It was on par with a Marriott Courtyard- pre-formed eggs, bacon/sausage, hard boiled eggs, cereal, pastries, etc. Although not great, it was quite good and helped me get a good protein-filled start to my long days. I have three "complaints"- and they don't stop me from returning:

1. Yes- as previous reviews have stated, the walls and doors are thin- you can definitely hear it if you have noisy neighbors. Luckily, other than a few loud people in the hall, I didn't. In the hotel's defense though, I didn't find the noise to be any different from any other budget/mid-priced hotel- and even more expensive hotels. The facility can't control the people you happen to have next door, no matter the thickness of their walls.

2. The wireless internet access. Don't count on it if you have reports to file by deadlines at the end of the day as I did. However, when I did finally call on the second day (my fault for waiting) a staff member was at my door in 30 seconds to bring me an ethernet cable- thus my ability to get speedily online tonight to write this review. My advice- just get the ethernet cable when you check in, or bring your own and you'll be all set!

3. Parking- it's very limited up front. I was psyched to have room 130- right by the lobby- only to find that I could never park out front and had to go in the back exit and wind my way around to my room. However, the hotel isn't very big, so it wasn't a hardship.

I loved the full(ish) kitchenette. It allowed me to bring in fruit, milk for my coffee, and all those things that make a stay more comfortable.

Room was super clean with everything you could need for a day or a month.

Bottom line, I'll definitely stay at a Staybridge again!

Room Tip: Choose a room to the back of the hotel- less noise AND parking is VERY limited at the front door- so...
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012

We booked there because there was no rooms left at Sheraton. We had a suite with two bathrooms wich was perfect for us women. It's clean and very friendly and the price is quite good. Will book there again next year, why pay more to be in a lot smaller room closer to the Merriweather when we can have a lot better for less money. We shared cabs to get to the event and it was perfect.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 14, 2012

Stayed at the hotel for 3 nights during a business trip. My room was nice and clean but my colleagues complained about cigarette smell in theirs. Breakfast was good and staff was friendly....but the walls were super thin!!! I mean really super thin! I could hear everything that was going on in the room next to me. Every word! During my last night someone above me was walking around till 2 am and then got up after 5am... It was very annoying.... if it wasn't my last night there I would have asked to be moved to a different room. What an exhausting night that was! Wouldn't stay there again because of the noise issue.

Room Tip: If possible choose the top floor so you won't hear people walking above you
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Sonesta ES Suites Columbia, responded to this review, June 21, 2012
Dear arobaczek,

Thank you for staying with us and leaving such a detailed review. We are pleased you liked our breakfast options and our friendly staff. We are deeply sorry for any inconvenience the noise from other guests caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sonesta ES Suites Columbia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta ES Suites Columbia

Address: 8844 Columbia 100 Parkway, Columbia, MD 21045
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Columbia 3*
Official Description (provided by the hotel):
The Sonesta ES Suites Columbia near Baltimore is your home away from home. Conveniently located within the Washington, DC / Baltimore corridor, our Sonesta ES Suites Columbia is located within a residential area with easy access to Interstate I95 and I70 and Gateway Business Park home to several major business such as Johns Hopkins APL, Sun Microsystems, Magellan Health, MICROS, Sears Logistic, Peak Technologies, Corvis, SAIC, and Hitachi Data Systems. The hotel is convenient to Baltimore Orioles baseball, Baltimore Ravens football, FedEx Field home to the Washington Redskins, the Inner Harbor, historic Annapolis, the U.S. Naval Academy, Reginald F. Lewis Museum of African American History & Culture, Washington, DC, the Smithsonian Museums. The Sonesta ES Suites Columbia offers a choice of three spacious suite accommodations. Our guests enjoy a complimentary breakfast buffet unwind at end of their day with our evening receptions Tuesday to Thursday. We are a pet friendly hotel. Pet fee applies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Sonesta ES Suites Columbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Baltimore Columbia Hotel Columbia
Staybridge Suites Columbia

Owners: What's your side of the story?

If you own or manage Sonesta ES Suites Columbia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.