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“Perfect!” 5 of 5 stars
Review of Sonesta ES Suites Columbia

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Sonesta ES Suites Columbia
3.0 of 5 Hotel   |   8844 Columbia 100 Parkway, Columbia, MD 21045   |  
Hotel amenities
Ranked #9 of 12 Hotels in Columbia
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect!”
5 of 5 stars Reviewed May 15, 2012

We booked there because there was no rooms left at Sheraton. We had a suite with two bathrooms wich was perfect for us women. It's clean and very friendly and the price is quite good. Will book there again next year, why pay more to be in a lot smaller room closer to the Merriweather when we can have a lot better for less money. We shared cabs to get to the event and it was perfect.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    41
    42
    18
    11
    7
See reviews for
39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Russian first
  • Any
English first
New York City, New York
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 14, 2012

Stayed at the hotel for 3 nights during a business trip. My room was nice and clean but my colleagues complained about cigarette smell in theirs. Breakfast was good and staff was friendly....but the walls were super thin!!! I mean really super thin! I could hear everything that was going on in the room next to me. Every word! During my last night someone above me was walking around till 2 am and then got up after 5am... It was very annoying.... if it wasn't my last night there I would have asked to be moved to a different room. What an exhausting night that was! Wouldn't stay there again because of the noise issue.

Room Tip: If possible choose the top floor so you won't hear people walking above you
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Sonesta ES Suites Columbia, responded to this review, June 21, 2012
Dear arobaczek,

Thank you for staying with us and leaving such a detailed review. We are pleased you liked our breakfast options and our friendly staff. We are deeply sorry for any inconvenience the noise from other guests caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,
Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Milford, Connecticut
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2012

Stayed here with my family for a couple nights for a hockey event in Laurel. Nice hotel, pretty consistent with other Staybridges I have stayed in. Convenient access to Route 100 and I-95. Near shopping and not too far away (5 minutes) from some decent resturants too.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, England
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 28, 2012

We have stayed in several Staybridge Suites locations. This one is the same as the rest - clean, comfortable beds, generous rooms and an acceptable breakfast (although I hate disposable plates and cutlery).

In comparison with others we've stayed in, this one did seem a bit tired and in need of an update - just general stuff like tidying the paintwork, replacing the odd fixture etc.

All in all, it is an acceptable place to stay, but it is not luxurious.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heilbronn, Germany
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 1, 2012

Rooms are large, clean and comfortable including small kitchenette.
Hotel offers a free buffet breakfast and evening meal, including cold beers.
Breakfast selection is fine, pity that there is only plastic plates and cutlery.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2012

We needed rooms for my son's basketball team because they played in a tournament this weekend. These rooms were reasonably priced so we booked. I had no expectations. When we arrived I was happy to see the hotel actually looked like the pictures. We were greeted by very friendly staff and found the lobby to be clean, inviting, and smelled great. It has a ski lodge feel, even has a fire place. The rooms were large and clean, the beds were comfy, the pillows smelled great and were very comfortable, and the pullout was clean with new linen. The boys said the pullout slept great. We are on the road alot so they know a good pullout when they see one. The bathrooms were well lit and clean but we had a leakly tub. The refrigerator, microwave, and stove in the rooms were a plus because we went to the grocery store next door and stocked up to save money. I was happy that the hotel offered a full complimentary hot breakfast in the morning, even though that wasn't advertised with our booking (more money saved!!). The washing machines were FREE, and that was terrific, but it took a long wait to use one of the four machines. I needed to use the wireless internet to work in my room, and I had trouble connecting. Good thing I already had an air card, otherwise, it would have frustrated me to no end. The hotel even had a basketball court outside, a 24 hour snack area (which was priced well), and the downstairs lobby area had a nice waiting area with a TV and free warm cookies. Once the boys won their first game we had a long waiting time until the next game, so we went to Arundel Mills mall which was only 10 minutes away. Hotel is very conveniently located to highway, but food options close early. The tv is ancient. It's a tube tv that pulls out from an armoir and you can't turn the tv, so it's very diffucult to watch from the bed or pullout. The parking stinks, especially if you're coming in late at night. The walls are paper thin. We could hear people talking that were 3-4 doors down and if anyone talked in the hallways it felt like they were in your room. We asked for non-smoking rooms and we didn't smell any smoke from other floors or rooms. Overall, I'd certainly recommend this hotel and we'll be back if we play in this area again. I was pleasantly surprised because I've never stayed a Staybridge. I'll certainly look for this banner hotel again in the next city we go to.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 30, 2012

I recently stayed at this hotel as the price was right and the location was close to my relatives.This is normally a business hotel but Saturday night was unacceptable. They located my in a room next to the meeting room. The meeting room was used by a group which was loud and intoxicated. I complained to the desk twice as I was able to sleep. They tried to quiet the group. The hotel did refund me for the one terrible night. If you reserve here, make concern that they located you away from all public rooms if on a weekend. The hotel is half vacant and there is not a problem with vacant rooms. By Sunday, the group left and the hotel returned to its being a business hotel. Otherwise, the hotel is ok although they could upgrade the tv.

Room Tip: see review for weekend advice on room selection
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  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Sonesta ES Suites Columbia, responded to this review, May 4, 2012
Dear James S,

First of all, thank you very much for your recent stay with us. I am so sorry to see you did not enjoy your overall experience with us. I apologize about the problem you encountered with the noise. I am glad to hear the hotel did make it right by refunding your nights stay. If there is any thing we can do to make your next stay more comfortable. Please do not hesitate to ask.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Columbia

Address: 8844 Columbia 100 Parkway, Columbia, MD 21045
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Columbia 3*
Official Description (provided by the hotel):
The Sonesta ES Suites Columbia near Baltimore is your home away from home. Conveniently located within the Washington, DC / Baltimore corridor, our Sonesta ES Suites Columbia is located within a residential area with easy access to Interstate I95 and I70 and Gateway Business Park home to several major business such as Johns Hopkins APL, Sun Microsystems, Magellan Health, MICROS, Sears Logistic, Peak Technologies, Corvis, SAIC, and Hitachi Data Systems. The hotel is convenient to Baltimore Orioles baseball, Baltimore Ravens football, FedEx Field home to the Washington Redskins, the Inner Harbor, historic Annapolis, the U.S. Naval Academy, Reginald F. Lewis Museum of African American History & Culture, Washington, DC, the Smithsonian Museums. The Sonesta ES Suites Columbia offers a choice of three spacious suite accommodations. Our guests enjoy a complimentary breakfast buffet unwind at end of their day with our evening receptions Tuesday to Thursday. We are a pet friendly hotel. Pet fee applies. ... more   less 
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Also Known As:
Staybridge Suites Baltimore Columbia Hotel Columbia
Staybridge Suites Columbia

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