The hotel is very nice with an excellent staff, but transportation to Baltimore & Washington D.C. is costly & difficult without a car. Jose Pintado, went above & beyond to resolve the issue & save our vacation from being uneventful. He transferred us to another Spring Hill Suites where the staff was just as wonderful as he was. Spring Hill Suites is on the top of my list for future trips. Thank you Jose, for being so caring & helpful.