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“Management needs to look at the details” 3 of 5 stars
Review of SpringHill Suites Columbia

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SpringHill Suites Columbia
3.0 of 5 Hotel   |   7055 Minstrel Way, Columbia, MD 21046   |  
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Ranked #3 of 12 Hotels in Columbia
Certificate of Excellence
GreenLeadersSilver level
Seneca, South Carolina
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
“Management needs to look at the details”
3 of 5 stars Reviewed May 4, 2010

We stayed in room 106 for four nights. Hotel facility is new and interior design is more a modern kind of "trendy cold style". Bathroom and toilet uses pocket doors because there isn't room for a door to swing. Frosted glass door of shower spreads the light so much that it is hard to have one early bird without waking up the rest of the family. The same is true with the office desk light. The frosted glass lightens up the sleeping area if somebody needs to work late. During the four days, housekeeping made beds without changing sheets or cleaning the beds very well. They also did not replace the glasses, shampoo or soap. Even after reporting it to the front desk, it did not change. Breakfast was ok compared to many other hotels. Scrambled eggs were more like small pieces of M&Ms and containers for waffles had not enough dough to create a full waffle. I wish the breakfast would start earlier. 7am on a Saturday was not early enough. Now that the building is finished, it is time for the management to look at the details.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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210 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Any
English first
San Antonio, TX
1 review
5 of 5 stars Reviewed October 8, 2009

We stayed at this hotel for 3 nights on a recent trip to DC. The hotel is in immaculate condition as it just opened for business. The rooms have a more modern feel in sense of decor and layout. The toilet had its on room with a small sink and the shower was in another with a larger sink and vanity. This seemed like a neat concept, except for 2 things (especially when traveling with young kids) there was only a shower, no bathtub and the doors were like sliders and there were no locks.
The breakfast served in the mornings was pretty good, with your average cold servings, plus sausage, eggs, oatmeal and waffles. The weekend we happen to be there it got really busy and the food was going quick, but the staff was very good about refilling the bins and even extending the serving period so that everyone was able to partake.
I booked this hotel to take advantage of a discount and also for the free breakfast (which eliminated one more expense on our trip), not for the closeness to DC, although when booking it stated the hotel was about 15 miles out from DC. I assumed it would take us about half an hour way to travel in and out of DC each day we were going to visit... the first day it took much longer, because there was an accident on our way in and rush hour traffic on our way out. So if staying here while visiting DC definitely plan your schedule accordingly to miss rush hours.
Since this was a new hotel the hotel itself is awesome! You could tell that the staff were all new employees, but they were helpful. The location is quiet no great views or anything. There is a gas station and some fast food on the same block and just with an mile there is several main chain restaurants and stores. Overall this was a great hotel!

  • Stayed September 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2009

I recently stayed at the new SpringHill Suites in Columbia Maryland. What a great looking hotel and outstanding location.

The team there understands the word Hospitality. Everyone greeted me throughout the hotel was warm and welcoming someing missing in the HOSPITALITY INDUSTRY...

My company is located just 3 minutes from the hotel and was this made it the only choice for me. I did not have to drive across town and hit the traffic. They include breakfast, parking and internet in their rates.

I will be back and look forward to staying with my new family.

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about SpringHill Suites Columbia

Address: 7055 Minstrel Way, Columbia, MD 21046
Location: United States > Maryland > Columbia
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Columbia
#2 Business Hotel in Columbia
#5 Family Hotel in Columbia
#7 Romantic Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia 3*
Number of rooms: 117
Official Description (provided by the hotel):
SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include luxurious bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and flat screen TV. Additional amenities include free parking, complimentary hot breakfast, fitness center and indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC. ... more   less 
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Also Known As:
Springhill Suites Columbia Hotel Columbia

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