I have stayed at this hotel numerous times over the last few years with great experiences. However, this last stay I noticed a few things I hope are addressed. Upon check in I waited at the front desk for about 5 minutes before anyone came out to greet me. I had done the mobile check in so it should have been a quick and painless experience. I experienced the same lack of attention to a waiting customer when I went down to purchase some water later in the evening. I also noticed the cleanliness of the facility seems to be lacking a bit. The room was nice and slept well, but these two things I hope don't indicate new management or operator not caring completely for the customer.
- Official Description (provided by the hotel):
- SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include luxurious bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and flat screen TV. Additional amenities include free parking, complimentary hot breakfast, fitness center and indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC. ... more less
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- Also Known As:
- Springhill Suites Columbia Hotel Columbia