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“Friendly, excellent service at this hotel.” 5 of 5 stars
Review of SpringHill Suites Columbia

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SpringHill Suites Columbia
3.0 of 5 Hotel   |   7055 Minstrel Way, Columbia, MD 21046   |  
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Ranked #3 of 12 hotels in Columbia
GreenLeadersSilver level
Fayetteville, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Friendly, excellent service at this hotel.”
5 of 5 stars Reviewed February 17, 2013

It's always nice to encounter a friendly face after a long day of travel, meetings, and still more to do after that. I checked in around 4PM. I didn't catch the name of the gentleman at the front desk, but he was a really nice guy and very helpful. He saw I was pretty wiped out and he directed me to the fresh brewed coffee near the registration desk. Man, that was just what I needed. He asked me what my plans were for dinner and showed me a drawer full of menus from places that deliver. And then he gave me a coupon for a free app from one of them. I told him about a place someone had recommended. He didn't know the place off hand, but came over to me after about ten minutes with information he had looked up and printed out for me. I think that kind of customer focus goes above and beyond and truly deserves the label "excellent".

I saw three different front desk crews during my stay and they were all very nice and helpful. Even the maintenance man inquired about my day.

The room was very nice. It was contemporary and the bed was very comfortable. I didn't do anything in it but sleep, but I slept like a baby

The only negative I have for the hotel is that while there are restaurants nearby, there are none within a short walk. It's just a touch isolated. But that, in and of itself, is a pretty small thing.

I'm headed back in a couple of weeks. I'll be staying there again.

Hope this helps.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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155 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Barrington, RI
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 3, 2013

Went here on business and was very impressed with the size of the room and the cleanliness of the hotel. There are restaurants in a plaza across the street and plenty of other eating establishments near by. There is a complimentary breakfast from 6-9:30am and a pool. The only negative I saw was that none of the fitness equipment was in working order and I like to exercise. If that doesn't matter than I would highly recommend this hotel for business travel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2012

I stayed one night for Christmas Eve. The hotel was very contemporary and was tucked away with a Hampton Inn next to it. Rhonda welcomed us at the desk when myself and my family of 4 arrived. She was very upbeat and nice! The room was well appointed and spacious. The breakfast was fantastic, with everything you could want. I cannot wait to come back for another visit!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, USA
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2012

Very nice 3 year old facility. Decor is very contemporary And very clean but walls were pretty thin. Only real negative was the breakfast area. It was not done well here. There was no spray for the waffle maker so the waffles stick to the iron and guests struggled to remove them. They also ran out of batter. No hot chocolate with the hot drinks (it's December). The attendant was unable to keep up with cleaning the tables as the guests left. That said I'd recommend for a one or two night stay.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Avon, Ohio
Top Contributor
665 reviews 665 reviews
64 hotel reviews
Reviews in 226 cities Reviews in 226 cities
794 helpful votes 794 helpful votes
5 of 5 stars Reviewed December 27, 2012

Our family of four stayed in a suite while visiting Baltimore and before continuing on to Annapolis. The hotel is very modern and our room was spacious and clean. A ‘living area” with desk, couch, chairs, desk, TV, microwave, etc was separated enough from the rest of the room to allow some to rest comfortably while others stayed-up. The morning complimentary breakfast was excellent with many choices, very popular and quite crowded as a result but the staff kept it well stocked. Hotels in the area tend to be quite expensive but this hotel is lower in cost than many of the other options and proved to be a great value. The location was excellent for easy day trips to Baltimore and convenient for continuing on to Annapolis when traveling from the west by car. We would definitely stay here again if in the area.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 15, 2012

I've stayed here probably a half dozen times in the last year. It's clean, the breakfast is easy and the wifi is free. I like the modern style of the rooms, free popcorn in the afternoon/evening and the cooler in the lobby. Not a high end property, but great for me as a business traveller.

Room Tip: I like the first floor because the elevators are a bit slow.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anacortes, WA
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 5, 2012

We stayed two nights at the SpringHill Suites in Columbia and were impressed with the spaciousness and comfort of our room. We appreciated the quiet and a great night's sleep after a cross-country flight. We also liked the desk area and the numerous outlets for charging laptops and other devices. The only downside was the breakfast buffet. Items were pretty standard but didn't seem to be fresh at all. We've always found Marriott coffee to be somewhat undrinkable and this was no exception. There is a Starbucks about a half-mile away, however, and a Dunkin Donuts even closer.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Columbia

Address: 7055 Minstrel Way, Columbia, MD 21046
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Columbia
#1 Business Hotel in Columbia
#1 Green Hotel in Columbia
#4 Family Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia 3*
Official Description (provided by the hotel):
SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include luxurious bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and flat screen TV. Additional amenities include free parking, complimentary hot breakfast, fitness center and indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC. ... more   less 
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Also Known As:
Springhill Suites Columbia Hotel Columbia

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