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“Great Stay” 5 of 5 stars
Review of SpringHill Suites Columbia

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SpringHill Suites Columbia
3.0 of 5 Hotel   |   7055 Minstrel Way, Columbia, MD 21046   |  
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Ranked #3 of 12 Hotels in Columbia
Certificate of Excellence
GreenLeadersSilver level
Baldwinsville, NY
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Great Stay”
5 of 5 stars Reviewed November 11, 2011

Very nice, clean large rooms. Stayed here for 3 nights to attend a family funeral and was very impressed with the staff and the hotel in general. The decor is very modern and pretty. Liked the fact that the room had the split bathroom, so I could shower and yet my brother could still use the bathroom. Will stay here again when visiting relatives.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoryCartwright, General Manager at SpringHill Suites Columbia, responded to this review, November 18, 2011
Thank you for your feedback regarding your stay. We appreciate the positive reinforcement and will share your comments with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    126
    56
    19
    5
    5
See reviews for
67
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, MA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 31, 2011

We loved the layout of the room (sleeping area & sitting area partially divided by desk & frosted glass sliders), and especially loved the 2-room bathroom (one room with shower, sink, and exceptionally good mirror & lighting; the other has toilet & sink). It was great to have 2 sinks & separate shower/toilet space when travelling as a family! Nice to have a fridge & microwave, and plenty of space to spread out.

The staff was helpful and friendly, and the entire hotel was very clean and modern. The only downsides were breakfast (which included nearly uncooked eggs) and the computers available are verrrrrrryyyy slow (nearly useless). Also, I've noticed all Marriotts I've visited in the last year or so employ a filter on their guest computers which makes accessing certain websites (like Yahoo) very challenging and slow.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 17, 2011

My husband needed to book a years worth of stays at this hotel at a specific rate which required him to call rather than book online. After repeatedly calling and being transferred to voicemails of the assistant GM and the sales manager but NEVER receiving a call back (even though he specified it was for over 100 nights), he finally made reservations at another Marriott property. Since this is a newer hotel, we expected them to be at least courteous enough to call back if they couldn't help but we never expected to be completely ignored. As a platinum member of Marriott and about to spend serious dollars, we are horribly disappointed and will not be returning to this hotel.

Stayed August 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 11, 2011

Stayed two nights at this SpringHill Suites last weekend, and we will definitely go back. The accessible king room is perfect for a wheelchair user with lots of space to move around. The table/desk is perpendicular to the wall, a smart design which allows two people to use it at once. Good roll-in shower. Nice breakfast included. Friendly staff. No complaints at all.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 31, 2011

SpringHill Suites have always offered great value for families -- a room with two large beds plus a sleep sofa, and then free breakfast the next day. The one we stayed in in Orlando three years ago was top notch. But the new room layout is impractical for families with small children or anyone who needs a halfway private bathroom.

As other reviewers have noted, the decor is IKEA-esque -- neither here nor there for me. But the non-latching sliding doors for the half bath and shower rooms are absurd. I don't understand why any designer in their right mind would put a translucent glass door on a shower room. And -- trying to be delicate here -- sounds of any volume do not stay in rooms that are accessed by these sliding doors. If anything, they are magnified.

After a road trip through Kentucky last year, this was our second time staying in a SpringHill Suites room with this design. While I can't say I'd absolutely never stay in one again in my life, I'm sure I'll pick a hotel without these features if I have a choice. When our kids were younger, I'd have been worried about fingers getting caught in the sliding doors, and siblings opening the doors on each other, unintentionally or otherwise. Now that we travel with fewer and older people, as another reviewer noted earlier, I don't see the point of having a TV way off to one side if nobody is staying in the sleep sofa part of the room.

Breakfast choices were plentiful and the food was good, but there wasn't enough seating, especially seating with tables. Typically, most hotels with free breakfasts don't have enough space for people selecting items from the buffet, so I can't ding SpringHill Suites too much on this. I just wish it were easier.

Room Tip: When considering a room in a SpringHill Suites, check on the floorplan.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellenwood, GA
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 14, 2011

We stayed at the Springhill Suites in Columbia, MD. The hotel is one of the newer properties. The rooms were spacious and the hotel was very beautiful. The buffet breakfast was more than enough. Parking is free. The staff was very friendly.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 23, 2011

We took a random trip down to Baltimore and we try to stay at a different hotel each time. This time we chose Springhill Suites in Columbia, a little far from Baltimore but we drove and we saw great reviews for this hotel so we decided to give it a shot.

First of all, the hotel is so new that the address was not even available in our GPS and we have a 2010 model car! LOL. Anyways, when we arrived we found out why. It seems like it was recently built and there was even open land right next to it for more development. The hotel was brand new and the rooms were clean. The trendy design of the newer Springhill Suites is quite nice. The rooms are large with a separate living room area and sleeping area with a sliding glass panel/desk combination in between. The living are has a pull-out sofa bed. There are also separate showering and toilet rooms. The toilet and sink is in one tiny room and the tub and another sink is in another. I guess this allows someone to shower and someone to pee at the same time. The one thing that I am not too crazy about is the sliding doors for the bathrooms. They felt kinda cheap and doesn't really filter out noise. But besides that, the sheets are clean and there is a constant fragrant scent inside the room, could be the detergent used to clean the sheets.

The breakfast was good but the area got a little messy when we stayed but that could be due to all the kids. There are free computers next to te dining area to go online but when we were there they were slower than dial-up so they were pretty much useless. The gym has a weight set and two treadmills and ellipticals i believe. Overall, the hotel is sparkling clean and the food is decent and the rooms are modern.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Columbia

Address: 7055 Minstrel Way, Columbia, MD 21046
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Columbia
#2 Business Hotel in Columbia
#5 Family Hotel in Columbia
#7 Romantic Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia 3*
Number of rooms: 117
Official Description (provided by the hotel):
SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include luxurious bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and flat screen TV. Additional amenities include free parking, complimentary hot breakfast, fitness center and indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC. ... more   less 
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Also Known As:
Springhill Suites Columbia Hotel Columbia

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