My husband needed to book a years worth of stays at this hotel at a specific rate which required him to call rather than book online. After repeatedly calling and being transferred to voicemails of the assistant GM and the sales manager but NEVER receiving a call back (even though he specified it was for over 100 nights), he finally made reservations at another Marriott property. Since this is a newer hotel, we expected them to be at least courteous enough to call back if they couldn't help but we never expected to be completely ignored. As a platinum member of Marriott and about to spend serious dollars, we are horribly disappointed and will not be returning to this hotel.
- Official Description (provided by the hotel):
- SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include luxurious bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and flat screen TV. Additional amenities include free parking, complimentary hot breakfast, fitness center and indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC. ... more less
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- Also Known As:
- Springhill Suites Columbia Hotel Columbia