We stayed in Hampton Inn - College Park, College Park, Maryland 2 nights and I cannot say we had great experience nether during the stay or even more surprises we found after. We reserved 2 non-smoking rooms, but at the arrival one room had strong cigarette smell; when we asked to change front desk told us next day they will move us, which they did. But most surprises I found when we arrived home. I found my bill was doubled, which clearly showing front desk did not know how to process and navigate hotels computer system. When I called the hotel to find out why my bill is double, they gave me all king of nonsense to cover up their error. I asked manager to call me when he will come to the office and got some resistance from the customer service Kaye. Even when I left all my information to contact me, but hotel manager Bhasin called my wife’s cell number and first tried to cover up and twist the facts and terms of our reservation, and at the end he had imprudence to lecture my wife how I should be talking to hotel personnel. I do not know where he thinks he is to allow this kind of behavior with hotel guests. I would think twice to go back to this hotel.
- Official Description (provided by the hotel):
- Welcome to all new Hampton Inn - College Park, Maryland. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Cheap Tickets, Hilton Hotels, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hampton Inn - College Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn - College Park Hotel College Park
- College Park Hampton Inn