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“Excellent Customer Service” 4 of 5 stars
Review of Hampton Inn - College Park

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Hampton Inn - College Park
2.5 of 5 Hotel   |   9670 Baltimore Avenue, College Park, MD 20740   |  
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Ranked #2 of 11 Hotels in College Park
Certificate of Excellence 2014
Wheeling, WV, United States
1 review
“Excellent Customer Service”
4 of 5 stars Reviewed July 24, 2013

During our stay the television did not work. The front desk manager provided excellent customer service and provided us with a different room. The staff were friendly, helpful and focused on our comfort. Even though there was a problem, the excellent customer service more than made up for it.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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235 reviews from our community

Traveler rating
    89
    78
    39
    19
    10
See reviews for
105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
North Brunswick, United States
1 review
4 of 5 stars Reviewed July 22, 2013

Accomodating staff, free breakfast always works! Pool hours are oddly limited to evenings during the week. Small fitness center with 3 pieces of equipment, but good for quick workout. Close to freeways and university. Overall a good deal.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morrisville, United States
1 review
4 of 5 stars Reviewed July 17, 2013

The stay was excellent and all was just as expected in a hotel of this quality and reputation. I would heartily recommend this location to anyone. Nearby, a small shopping area hosts a Starbucks as well as a frozen yogurt café. These make a natural evening snack.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC, United States
1 review
5 of 5 stars Reviewed July 16, 2013

As I travel constantly, I can honestly say that it is so nice to see individuals who enjoy their work and go out of their way to accommodate the customer. People who take pride in their work, listen to what the customer wants and then provides it, this is a rare thing to find these days. Your staff at the College Park, MD location is truly an asset to your Hampton Hotel.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed July 15, 2013

There was a musty smell upon entering the room but we didn't notice it after a while. The breakfast was an awesome value because my kids always change their minds about what they want. It was a big crowded toward 10am on a Sunday morning. The hot choices were french toast stick, sausage, and scrambled eggs. It was good for one night - a stop on 95 going south. The staff was friendly and attentive.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed July 15, 2013

If you have to be in College Park for any athletic event or school event it is a great place to stay and very close to the University of Maryland. The staff is excellent and the facility is very clean and very quiet. .

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
4 of 5 stars Reviewed July 12, 2013

This hotel is very conveniently located near the University of Maryland. It is easy to access from the highway and has everything needed for a weekend stay. Very clean, good breakfast, courteous staff. I will definitely stay again when I am in the area.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn - College Park

Address: 9670 Baltimore Avenue, College Park, MD 20740
Phone Number:
Location: United States > Maryland > College Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in College Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - College Park 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to all new Hampton Inn - College Park, Maryland. ... more   less 
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Also Known As:
Hampton Inn - College Park Hotel College Park
College Park Hampton Inn

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