We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel” 4 of 5 stars
Review of Comfort Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Comfort Inn & Suites to your Saves list
Comfort Inn & Suites
2.0 of 5 Hotel   |   9020 Baltimore Ave., College Park, MD 20740   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #3 of 11 Hotels in College Park
Ottawa, Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
“Good hotel”
4 of 5 stars Reviewed October 26, 2010

This is a very good hotel. The staff is friendly, especially the asian receptionist. Breakfast is good too and they have a nice pool, even a bit small. Nice place who accepted your pet.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, General Manager at Comfort Inn & Suites, responded to this review, October 28, 2010
Thanks so much for taking time to write a review about your stay at our hotel! We agree with you, we think we're friendly, too! And you're right about our breakfast - it's lovely, complete with whole fruit, danish, muffins, bagels, juice, hot coffee - and even freshly made Belgian waffles! Also, we're so happy you brought your pet with you; we are pleased to offer pet accommodations for a nominal $20 per week fee! Hope your pet was comfortable with us as well!! See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

158 reviews from our community

Traveler rating
    46
    38
    38
    17
    19
See reviews for
52
15
17
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
cleveland
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 9, 2010

I'm not even going to go into the fact that Choice Hotels messd up the res. I made 4 mths. in advance. Had to switch hotels at the last min. because of a room-type mix-up. Wanted 1-bdrm suite/smk.. Got to the college pk. Cmf. Inn & thought it was going to be a great trip---until they said our suite was in the basement where the "smokers" were ; The bsmt. that had flooded 2 dys. earlier and reeked of mildew, which was on the walls of the bathroom, bdrm, all over! Burned covers, spiderwebs in corners,really horrible!! Demanded another room and was told they were booked all week(the length of our trip in Wash.) I smoke, but I'm sorry, my home doesnt look like that. We use (and wash) ashtrays and air purifiers. My linens/covers are not burned up! I felt discriminated against, and bilked out of my money. The staff, however, was very nice, as was the REST of the hotel. For non-smokers I guess it's great, but everybody I know smokes, so I could not reccomend

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2010

I'd especially like to mention that Erica and Tanya at the front desk are very good at their job.
I have been in the Customer Service industry for nearly 20 years, and they are excellent in that regard. I'd also like to mention that the shuttle van driver as well as a young male named Abby (I think?) are very cordial, friendly and made me feel at home.
I will return because of their service, and the morning housekeeper Nancy was very nice. She cleans up after the breakfast rush.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Manager at Comfort Inn & Suites, responded to this review, September 9, 2010
Thank you for your feedback! We are pleased to hear that you enjoyed your stay, and that you will return!! We appreciate your acknowledgment of our front desk staff Erica, Tanya, Abiye, our shuttle driver, and housekeeper Nancy, and their commitment to ensure great guest service. The entire staff at the Comfort Inn & Suites College Park is dedicated to ensuring our guest are comfortable, and enjoy their stay. A very sincere thank you for your comments, and we hope to see you again soon at the Comfort Inn & Suites College Park!

Chelsa, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Accokeek, Maryland
1 review
4 of 5 stars Reviewed August 31, 2010

great stay staff and services were great, will come again thanks Chelsa Snider manager

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Manager at Comfort Inn & Suites, responded to this review, September 1, 2010
Thank you for your feedback ! We are pleased that you enjoyed your hotel accommadations. The entire staff at the Comfort Inn & Suites College Park is dedicated to ensuring our guest are comfortable, and enjoy their stay. Hope to see you again!

Chelsa, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 26, 2010

This hotel needs a make-over. The beds are uncomfortable. It looks and smells old.
I was there for six days and the floor in front of the ice machine was nasty and was never cleaned. A couple of cars had been broken into, parking lot does not have enough lighting. The staff was very nice.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Manager at Comfort Inn & Suites, responded to this review, September 1, 2010
Thanks so much for your feedback! We apologize that you experienced less then acceptable accommodations. Your feedback plays an integral part in helping our hotel improve its amanitas and accommodations. We have taken the necessary measures to ensure our guest receive clean, comfortable and save hotel accommodations. Thank you for your part in helping the Comfort Inn and Suites improve our guest experience.

Chelsa, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 30, 2010

We spent 1 night there in July 2010, due to a power outage at home, which is less than 5 miles away. Clean, great AC (which is what we really enjoyed). I guess it is a 2 star hotel, but it works if all you want is a clean place to call home. Staff was very accommodating. We felt lucky to just get a room when everyone was searching for rooms. Beds were too soft and fiberglass tub had repair. We were just looking for a place with AC, and a place to sleep. It did the job. I appreciated the elevator to move your stuff up to the room. They even supplied a portable crib for us.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Manager at Comfort Inn & Suites, responded to this review, August 25, 2010
Thank you so much for your feedback! We are pleased that we could assist you and your family during the power outage, and provide you with clean accommodations with great A/C . The entire staff at the Comfort inn & Suites College Park is dedicated to ensuring our guest are comfortable, and enjoy their stay. Hope to see you again, minus the power outage!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyattsville, MD
2 reviews
1 of 5 stars Reviewed July 28, 2010

The hotel looks old inside--not sure if it is--but it looks it. The decor is awful. The rooms smell and are musty. Bedspreads had cigarette burns on them; extra blankets had stray hairs. While the front desk was pleasant, the room were just awful. (I had to stay here because my neighborhood lost power. This was the only hotel available. No wonder...)

  • Stayed July 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Manager at Comfort Inn & Suites, responded to this review, August 25, 2010
Thanks so much for your feedback! We apologize that you experienced less then acceptable accommodations. Thank you for letting us know! Your feedback plays an integral part in helping our hotel improve its amanitas and accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 9020 Baltimore Ave., College Park, MD 20740
Phone Number:
Location: United States > Maryland > College Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in College Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Priceline, Hotels.com, Cheap Tickets, Choice Hotels, Despegar.com, HostelBookers, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites
Comfort Hotel College Park
Comfort Inn College Park
College Park Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.