We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Vaule, Awesome Service” 5 of 5 stars
Review of Comfort Inn & Suites

Save Saved
You added Comfort Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn & Suites
2.0 of 5 Hotel   |   9020 Baltimore Ave., College Park, MD 20740   |  
Hotel website
  |  
Hotel deals
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #4 of 11 hotels in College Park
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Vaule, Awesome Service”
5 of 5 stars Reviewed June 21, 2013

My Family and I were in dire need of rest and relaxation and thank God we found it here for an affordable price. The staff here offer 5 star service...friendly and extremely helpful. Not to mention, everything is so accessible. And if by chance it isn't, Amazingly enough, they offer shuttle service to get you there. We ate at Shakura Buffet, Pizza Hut & the College Park Diner....Great food for an awesome price! And if that wasn't enough, Each day at this hotel comes with a complimentary freakfast...with both hot and cold food. All in all, it was very nice to stay here.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review, June 24, 2013
Danielle K,

Thank you so much for staying with us! We appreciate your warm comments. Please let me know when you coming back to College Park/DC so we can take care of your accommodations.

Warm Regards,


Darrius West, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

136 people have reviewed this hotel

Traveler rating
    35
    36
    30
    16
    19
See reviews for
44
12
17
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Laramie, Wyoming, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2013

We were in College Park for National History Day and stayed at this Comfort Inn for 5 days. The place was packed with kids, parents and teachers as were other venues in the city. This Comfort Inn would deserve 3 stars for average if it weren't for the how helpful and kind the staff were.. When I got there with my grandson, I was dismayed to get a room that had a mildew smell, One of the managers,, Bryan, I think, immediately did a computer search, which was difficult because there were so many rooms booked. He gave us a different room, but the air conditioner rattled. I came down to ask for a change. He got another man to help with a computer search, and found a room, but before giving it to me, he went upstairs to check it out first. It was a clean, comfortable room with good beds and a good shower. The two young women, Lana and another at the desk, both new were really sweet.. Then when I was in a rush to catch the metro to go to Reagan Intl., I got ready to get out of the motel van and couldn't find my wallet. The driver drove me back to the motel where Darius,, another manager, helped me look all over the lobby and gave me a bottle of water. It turned out that my wallet was on the floor of the van and the driver raced me back to the metro. By now, the reader probably thinks I'm a bit wacky, but National History Day is quite stressful and the team at the motel were really supportive. Thanks guys! If any of my grand kids place again, I'll be back - and I do have to mention that my 12 year old grand daugthter and her partner placed first in the nation in junior group performance.

Room Tip: first floor problematic
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review, June 21, 2013
We appreciate you taking the time to write a review for our hotel. Thanks for the great feedback and we so glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your stay more enjoyable on your return.


Darrius West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edgewood, New Mexico
1 review
4 of 5 stars Reviewed June 14, 2013

We stayed at the is hotel for 5 nights for National History Day competition at University of Maryland. The rooms were clean and quiet and large enough for four adults. We were on the backside of the hotel which had a beautiful view of a river and wooded walking trail. We had a car and the hotel is close to the metro. They provide a shuttle to the metro and university but it usually had a line waiting so glad we had the car. During the weekend, the hotel was full and they provided another room for breakfast. Even with that the server got overwhelmed but I saw the office staff and manager come out to help. The staff was very friendly and helpful!!! We would stay again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review, June 21, 2013
We appreciate you taking the time to write a review for our hotel. Thanks for the great feedback and we so glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your stay more enjoyable on your return

Darrius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed June 14, 2013

Pros: Close to interstate and DC, price was good
Cons: Rooms are dirty and old, bathrooms are small and under equipped, poor temperature control, breakfast is terrible, pool was not open, kids were afraid of bed bugs
We arrived about 10:00 pm and left for DC early the next morning. I voiced all of my concerns before leaving for DC hoping to arrive back that night to a "fresh" room. When we arrived back late that night, the bed had been made. That was it. I expressed my concerns again that night and the next morning when we left. I gave my number to the clerk who assured me the manager would call and adjust our bill for the inconvience. One week later when we returned home, still no call from manager and credit card had been charged full amount.
I called the hotel and spoke to the manager. Supposedly, this was the first time he had heard of the concerns. My credit card was was adjusted for one night. I truly feel that both nights should have been refunded back to my credit card. The hotel was just that bad!

Room Tip: Do not stay here.
See more room tips
  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review, June 21, 2013
We appreciate you taking the time to write a review for our hotel. We would like to apologize for the issues you faced as a guest at our hotel. There is no explanation for this type of service. We had a meeting and explained to the staff how one mistake could make the difference with our hotel guest experience. The staff and I really care about our guest and we want every guest to feel that the money and time was well worth it.


Darrius West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

We like that this hotel is right near a park and walking trail and welcomes our medium-size dog (over the required limit). The staff is friendly, the breakfast pretty good. We had a suite this time which a bit expensive but was nice and roomy with two bathrooms. It is a bit hard to enter the hotel from the opposite side of the road due to traffic. It is close to the university, restaurants, and the Metro.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Director of Sales at Comfort Inn & Suites, responded to this review, May 9, 2013
We really appreciate you taking the time to review your stay with us, we’re happy to hear you enjoyed it. Thank you, we look forward to your return!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 30, 2013

I loved the breakfast, the quiet neighborhood, the linens and bathroom is clean and lastly the convenience to the University where i was taking a 3 week course. Would return and recommend this place as it is pocket friendly for the standards that they have.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Sales Manager at Comfort Inn & Suites, responded to this review, May 2, 2013
The staff and I wish to thank you for staying with us and giving us a chance to leave a lasting impression on you. If perhaps you are ever in our area again please feel free to make our hotel your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nesconset, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 21, 2013

we stayed at this hotel for a college visit to U of MD on 4/19/13. its appearance matched the other choices in this neighborhood. a bit outdated, somewhat depressing, but adequate for one night. the clerk seemed tired and robotic, but not rude. i was looking for a complimentary cup of coffee that this chain is known for, but there was none. we made some in the room but poured out most of it because i can't stand powered creamer.

our room was clean, but dark and dingy. the sheets on the bed were made in such a way that they only came up to my waist so i spent the entire night tugging up on them, to no avail. bathroom was clean, with enough towels and minmal toiletries, though we brought our own.

breakfast was ok- made a waffle, slice of bacon and an apple.

this establishment is not luxurious by any means but was fine for a place to sleep overnight.
our exciting tour of the campus made up for what the hotel lacked.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CICOLLEGEPARK, Sales Manager at Comfort Inn & Suites, responded to this review, April 25, 2013
Thank you for taking the time to write a review and provide your feedback regarding your stay with us. Our goal is provide 100% guest satisfaction and we did not meet that with you. We hope that you can accept our apologies. We appreciate your business and wish that we could have provided a better stay for you and your family.

Thank you again for your providing your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 9020 Baltimore Ave., College Park, MD 20740
Location: United States > Maryland > College Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in College Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Choice Hotels, Travelocity, Tingo, Expedia, BookingOdigeoWL, Despegar.com, HostelBookers, Priceline, Venere and Agoda so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites
Comfort Hotel College Park
Comfort Inn College Park
College Park Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.