After scanning the web and calling around for hotels to stay in during our family reunion, we settled on the Ramada Limited at 10100 York Road because of its low rates.
My parents arrived at their room first. They apparently had difficulty finding their reservation because they'd switched the order of our first and last names. The desk clerk was not very pleasant to them from what my mother told me.
When we arrived, the same desk clerk seemed aggrevated when I presented him with two prepaid "credit cards" that were sent to us in lieu of rebates. He wasn't sure how to use them, and after he ran them through, he stared at the machine in front of him for a long time.
"Not going through?" I said pleasantly?
"You've got to give me a minute!" he snapped.
Finally I paid, the clerk never once even going through the motions of thanking us for staying there.
We got our keys and went to our room. We walked in and were greeted with the smell of mildewed fabric and/or paper. The room was as warm as it was outside. I went to flip on the AC. Both the temperature knob and fan control knob spun freely, even though the fan/heat control looked like it should lock into each position and the temperature control had a minimum and maximum point. I turned it to the coolest setting and felt the air. Nothing. We looked at the room and realized we weren't staying at the Ritz.
After a couple of minutes of mildew odor and no response from the AC, we went back down to ask for another room. The same desk clerk snapped, "It's 92 degrees out there. You've got to give it more than a few minutes."
I advised him that there was no cool air coming out at all, and the room reeked of mildew. He huffed and puffed and eventually gave us a new room.
This room smelled of stale smoke, but the AC worked and... it had a refrigerator and microwave. But, the bathroom was ancient and looked like it needed a through overhaul. The toilet had mildew and/or dirt around the rim. The wallpaper was either old or poorly applied. The peephole had gum in it. The refrigerator was clean but had an odd odor. The microwave had an odd bit of damage to the top (it was a reverse dent, with part of the top of the microwave pointing upward instead of being dented in) and the turntable was filthy. The carpet needed replacing. The bedspread and linens appeared clean, but ancient as well. My wife said that she saw a bug on the channel card, but thankfully, that was our only encounter with one.
There were some pluses. The area was well lit, appeared secure, and the hotel was located near many restaurants and shopping. The bed was new and comfortable. The AC, once it was going, cooled the place nicely. The water pressure was better than many hotels. The continental breakfast was good and the area it was served in had been nicely spruced up. And the other employees were much nicer than the grump who was there when we checked in. The TV was sharp and had many channels. The free wireless internet also worked well.
All of that said, I got the feeling that we got what we paid for. The room was considerably cheaper than anything in the area. This hotel struck me as one that someone purchased, and realizing the expense involved in making it into something nice again, decided to forego the overhaul and offer a budget offering in the area. Unfortunately, the low price probably keeps them from spending more than the minimum to keep the place up, and also attracts people who tend to treat hotel rooms roughly.
If you're in the area and just want a cheap place to sleep, the Ramada Limited is not a horrible choice. We slept well, were close to where we wanted to be, and probably saved ourselves $100 bucks over the next most expensive hotel in the area. But beware that the hotel looks and feels every bit of its real age, and that you do indeed get something less than if you'd have paid $30 to $70 more a night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.