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Sleep Inn & Suites Clear Spring: Traveler Reviews

2.0 of 5
12426 Houck Avenue, Clear Spring, MD 21722
Hotel amenities
Sleep Inn & Suites Clear Spring
Ranked #1 of 1 hotels in Clear Spring
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48 reviews from our community

    Trip type
Traveler rating
    33
    9
    2
    0
    4
Date Rating
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent Stay/ Skiers or Interstate 70 Travelers”
5 of 5 stars Reviewed January 25, 2013

Had an excellent stay. Staff pleasant; room an excellent value -- clean, spacious and a generous breakfast with choices to please any diet. Parking plentiful; fireplace and the indoor pool/whirlpool welcomed after skiing. Near-by dinner options are locally owned (not chain) and very welcoming. Would definitely stay again -- kudos to the cleaning, desk and maintenance staff.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kmhontravel about Sleep Inn & Suites Clear Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, Manager at Sleep Inn & Suites Clear Spring, responded to this review
January 30, 2013
Thank you for your kind words and I will share your comments with the staff. We look forward to seeing you in the future.
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Fairfax, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Location, great staff, Worst "hotel" ever”
1 of 5 stars Reviewed January 22, 2013

This hotel was recommended by our ski instructor from Whitetail Ski Resort. I read the online reviews and saw the pictures before I made reservations. Every person I spoke to from the hotel, from reservations to the front desk, was very nice and helpful. So I was very hopeful.

The room smelled like smoke and the carpet was sticky and just generally filthy, which made everything else in the room suspect. I confirmed with the front desk that we had a nonsmoking room. Had we arrived earlier and knew the area better, we would have switched hotels.

The pool and hot tub was full of screaming kids and the water looked green, as if it were a mixture of chlorine and pee. It looked so bad, my two small kids, after a look, decided to skip the pool. A wise choice because we talked to others skiers the next day, whose kids were still itchy after being in that pool.

We figured we were there to ski and decided to use the hotel as nothing more than a place to sleep. Not surprising there were unsupervised kids running around until after 10pm. Perhaps it was because our room was in the corridor next to the pool. At one point in the night around 10:30pm, I went outside and found two boys (about 10 years old) playing hide and seek in the hall. I asked them where their room was and they scampered away.

The only redeeming quality of this hotel was its staff. They need to air all the rooms and get their carpets cleaned. I still icky from the carpet.

Room Tip: Get a room away from the pool area
See more room tips
  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sandi R about Sleep Inn & Suites Clear Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, Manager at Sleep Inn & Suites Clear Spring, responded to this review
January 30, 2013
Sorry to hear about your stay but I would like to speak with you over the phone about your issues. If you have time please call the property and ask for Jim or Matt. We look forward to hearing from you.
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Crisfield, Maryland, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Best value, great quality and excellent customer service”
5 of 5 stars Reviewed December 7, 2012

Needed a room for the nite so reserved a room there at an incredibly reasonable $78 for a king room with microwave and mini-fridge. Very convenient location right off the interstate. Staff was very helpful upon check-in and the hotel was immaculate.Seems like fairly new construction but plenty of evidence of good housekeeping. I will definitely stay here again. Complimentary breakfast was pretty good to boot. It was set up 15 minutes ahead of schedule too!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lou C about Sleep Inn & Suites Clear Spring
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Lowxtreme1, Manager at Sleep Inn & Suites Clear Spring, responded to this review
December 11, 2012
Lou C.,

Thank you for your kind comments. We try extremely hard to provide the best stay for every guest and provide all the comforts of...
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1 review
“Very poorly managed”
1 of 5 stars Reviewed November 3, 2012 via mobile

Stayed here. Checked in about 8 pm after 12 hours on the road. Apparently the guy in the room next to us thought my two year old was a little loud and called our room directly and threatened us. Complained to front desk and they turned his phone off. Guessing this made him mad because he proceeded to pound on the wall. Another trip to front desk and clerk said only option was to give us another room. Ended up leaving and getting a full refund. Left message for manager to call me and never recieved call. Called the corporate office to report.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Edbell73 about Sleep Inn & Suites Clear Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowxtreme1, Manager at Sleep Inn & Suites Clear Spring, responded to this review
November 12, 2012
Edbell,

Please accept my apology for the problems that you incurred during your stay. I did get a message to contact you, which I did and left several messages. I would like to discuss this issue more in depth with you at a time that is convenient for you.

You can reach me by phone at 301-842-0290 or by email at gm.md217@choicehotels.com

Thank you.

Brian Le Platt
General Manager
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Maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“This place saved the day!”
5 of 5 stars Reviewed November 1, 2012

Due to Hurricane Sandy, we lost power & were forced to stay in a hotel. The Sleep Inn was a perfect fit. They were even able to accomodate our Golden Retriever. Our room was clean & offered a microwave, refrigerator & safe. The bed & pillows were very comfy. Most important, the hotel was extremely quiet....never heard a peep out of any of our neighbors. The hotel offers a pool, so pack your swim suit. The breakfast was more than we could ask for....bagels, muffins, doughnuts, waffles, omelets, sausage, fresh fruit, yogurt & beverages. Having to leave your home under these circumstances is never easy, but the Sleep Inn was a true savior. Highly recommend & would return in a minute.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gottatip about Sleep Inn & Suites Clear Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sleep Inn & Suites Clear Spring

Also Known As:
Sleep Inn & Suites Clear Spring Hotel Clear Spring
Sleep Inn & Suites Clear Spring Hotel
Sleep Inn And Suites Clear Spring
Address: 12426 Houck Avenue, Clear Spring, MD 21722
Region: United States > Maryland > Clear Spring
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Clear Spring
Price Range: $
Hotel Class:2 star (2*)
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