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“Great Place to stay” 5 of 5 stars
Review of Courtyard by Marriott Chevy Chase

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Courtyard by Marriott Chevy Chase
3.0 of 5 Hotel   |   5520 Wisconsin Ave, Chevy Chase, MD 20815   |  
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Ranked #1 of 1 Hotels in Chevy Chase
Certificate of Excellence 2014
Cascade, Idaho
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Great Place to stay”
5 of 5 stars Reviewed September 17, 2010

We spent seven days there. It is a very nice property. Clean & comfortable room, and a pleasant & helpful staff. Great location for catching the Metro into DC, only three blocks away in a very upscale neighborhood. The only thing that would have been better, would be a hot tub to soak in after a long day of sightseeing.

  • Stayed September 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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230 reviews from our community

Traveler rating
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    43
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Great Neck, New York
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 6, 2010

Pros: Nice hotel in a good location, a couple of blocks from the Metro. Attractive rooms and public areas. Rooms are clean and comfortable. Neighborhood has high-end shopping and a variety of restaurants.

Cons: Unless you get a special rate, the hotel can be pricey. Our king room was well furnished but quite cramped for two people considering the price. It was maddening that the elevators were crowded and slow, but there was no access to the stairwells from the lobby level. Lobby staff did not seem to go out of their way to make you feel welcome.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South San Francisco, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2010

We stayed here based on previous Marriott experiences, however this hotel does not represent the chain well when it comes to hospitality and guest consideration. Our rooms were not ready and when we were checked in they were still dirty. No one from the Guest Services or upper management was willing to talk to us despite several requests to see the GM. We will not stay at this hotel again and advise our corporate offices to use any other hotels in the area, except the Chevy Chase Courtyard.

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
efrainer, Manager at Courtyard by Marriott Chevy Chase, responded to this review, September 8, 2010
On behalf of the entire management team of the Courtyard Chevy Chase,
we wanted to take this opportunity to apologize for your less than
satisfactory stay at our property. It is important to us that all of
our guests have a positive experience at our hotel. Please contact us
so that we can make this right.

Sincerely,

Jim Carroll,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2010

It's new renovated, the room is very comfortable with good quality linens, very convenient, clear, warm service, non-smoking hotel. If your budget is around $200-250, this is a good choice. Subway is about 3 mins walk, same as a super market. Very good neighborhood, with classic and luxurious brand stores down the street.

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2010

We spent the weekend in Washington,DC visiting our son. This hotel on Wisconsin Ave. was right in the middle of upscale shopping and near the metro. We took the metro into the city for the day and then to Bethesda for dinner. A day pass is just $9.00. The hotel had complimentary coffee. Thee restaurant in the hotel had a nice breakfast for about $9.00 plus coffee which included eggs, bacon/sausage, home fries and toast.. The hotel room was very nice and clean. There are many dining options along the street on the way to the metro. We are looking forward to staying here again.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed August 8, 2010

I stayed this past week end - August 6-8 at the Courtyard in Chevy Chase. I was in the area for my 50th high school reunion and needed a hotel near the high school I had attended. While this is not a luxury hotel, it is immaculate, comfortable, very well located, and within 2 minutes of restaurants, shops, department stores and transit to everywhere in the Washington area. You really are in a great and quiet (at night) location with many choices for your meals. I thought the staff at this hotel was excellent. They were efficient, patient and knowledgeable about the area. This is not by any means a luxurious hotel, but its cleaniness and staff are excellent. It does what it does very well.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2010

Family of four (10 & 15 year old) who thoroughly enjoyed our trip to DC. I was a bit concerned that the hotel would be too far from DC center and all of its sites. But any concerns quickly evaporated as the hotel is a short walk (3 blocks) to the metro and only a 15 minute ride into DC. The hotel room was clean and furnishings were nice and comfortable. Bathroom, though small had everything we needed. It was great to come back to a clean and refreshed room after a long day of siteseeing. The small fridge was a nice touch for extra drinks and snacks that we purchased at Whole Foods...only a couple of blocks from the hotel. The hotel is located in a very nice neighborhood with lots of high end shopping and good restaurants nearby. We never felt unsafe walking at night. The hotel stafff was more than helpful and always pleasant. We ate in the restaurant a couple of times for breakfast and also got food to take back up to our room. It was nice to have that option. The outdoor pool was great to have as it was quite hot and humid during our visit. I used the laundry facilities towards the end of our trip (2 washers and 2 dryers) and was pleasantly surprised to find them complimentary for hotel guests. I only needed to purchase detergent at the little market by the front desk. Parking is $15 per day and we only rented a car for 2 days. No trouble getting in and out as we pleased. Wireless was also complimentary in the room and they have several computers downstairs available for hotel guests. With most hotels in DC charging much more for parking, wireless access in rooms and rates far beyond what we paid, it was a no brainer to stay at the Marriott Courtyard Chevy Chase...and we would do so again!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Location: United States > Maryland > Chevy Chase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chevy Chase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 214
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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