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“I'm adusting my expectations of Marriott down” 4 of 5 stars
Review of Courtyard by Marriott Chevy Chase

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Courtyard by Marriott Chevy Chase
3.0 of 5 Hotel   |   5520 Wisconsin Ave, Chevy Chase, MD 20815   |  
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Ranked #1 of 1 Hotels in Chevy Chase
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“I'm adusting my expectations of Marriott down”
4 of 5 stars Reviewed December 19, 2013

I'm adjusting my expectations of Marriott to Howard Johnson/Best Western levels, and with that in mind this was a decent hotel. The room appeared recently renovated and was very nice. There were sufficient outlets in the room. Only a shower, however. And the pool is summer only.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
    70
    111
    46
    6
    10
See reviews for
87
36
24
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Jupiter, Florida
Top Contributor
117 reviews 117 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed December 14, 2013

We stayed here for the weekend visiting family. Great location for shopping at Saks, Neimans, Gucci, Cartier, etc etc. Rooms are typical. Heating system could use an update. Very noisy. Either too hot or too cold. Free internet and also computers in the lobby. Downside is parking is $15 a day.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2013

I recently stayed at this hotel for a week while in the area for business. The hotel staff was very welcoming and provided insight on things to do while not working. It should also be noted that the hotel is modern, well maintained, centrally located, and smells amazing.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed here last week while visiting family in the area. The restaurant is first rate with attentive staff and good menu choices. The rooms are comfortable and clean. The hotel is in a great area for shopping and dining. This was our second stay here and we will be back.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rye, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2013

We have stayed here while visiting our son at a nearby college. The rooms are a tight squeeze for a king-sized bed with a queen sleeper sofa. We have stayed in the same room twice, which wasn't large enough for a real closet and the bathroom, which is small, has a large column blocking a portion of the room, but it's clean and the price is quite reasonable. All three elevators have not been working for months.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boca Raton, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 22, 2013

I was able to stay at this hotel for one night. The staff is super friendly and eager to assist. The place was located exactly where I needed to be which was great. The only reason this hotel is not five stars is because of the following reasons: 1) hotel elevators were being worked on and we had long wait times; 2) i had to use the business center and the machines were dirty and some were not functioning. The monitors on two of the three were not working properly and the third one rebooted itself to take 48 updates - a long wait! Outside of that, the room was clean and easy to get around to see the area.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review, November 12, 2013
Dear Suntimes-Review, Thank you for completing a review of our hotel and for your nice comments regardiing our friendly and eager staff. We do apologize for the elevator situation at the hotel and the inconvenience that you encountered waiting for the elevators. We were eager to upgrade the elevators as they are original to the building. Once the project began it became a much larger endeavor than originally thought. You will be happy to know that the elevator maintenance is finished for now and all three are working fine! With regard to the business center machines, we will be replacing the current computers to alleviate issues with speed. Our housekeeping staff does their best to check the keyboards and monitors of these machines in between uses to keep them clean for our guests. Apparantly we did not do such a great job during the dates of your stay and do apologize. We'll be sure to stay on top of this high traffic area moving forward! We do hope you will come back and stay with us the next time you travel to the area. Sincerely, Amy Harris
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Rocky Point, New York
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 19, 2013

We stayed here only one night, and it was very good. The underground parking was convenient, the room was modern, nicely decorated and clean. The walk in shower, with an adjustable shower head, was the best of our trip. there were plenty of small shelves here and there to place our junk. Small drawback was having the sink in the bathroom.( We find it's easier to have it outside the bath). The seating area was very nice, with a sofa,an extra table on wheels, and a computer desk setup. There was also a mini fridge and microwave. Nothing was overlooked .

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review, November 12, 2013
Thank you tom c for your review of our hotel. We are happy that you enjoyed the accommodations and appreciated the touches of convenience in the bathroom such as the shelving, adjustable shower head and walk in shower. All of our guestrooms have the mini-fridge in the room however the microwaves are available only upon request so be sure to request one when making your next reservation with us! Sincerely, Amy Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Location: United States > Maryland > Chevy Chase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chevy Chase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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