We have had good meals here, but most recently we were served not one, but two (after sending the first back) lobsters that wreaked of ammonium. We looked it up online and basically, the online search said that the lobsters were most likely already dead before they were cooked. Oddly enough, the manager seemed mildly concerned, but did not want to discuss the "state of the lobsters" even after he smelled it and served us a second bad lobster. On his own accord he introduced us to the general manager. I'm not sure the GM even actually looked at us and certainly did not apologize. That was somewhat disappointing. We said we just didn't want anyone to get sick. That is why I am writing this. The restaurant took off a glass of wine from the bill, which was kind of an insult given one of us never actually ate. Either way, we have had decent food here, but just check your lobsters. If they smell like ammonium, don't eat them, as it can make you sick.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 25, 2013
We apologize for your recent disappointing experience dining with us and we appreciate you bringing these issues to our attention. We are sorry to hear that the lobsters were unsatisfactory and we have talked to both the Chef and management team concerning this issue in order to correct it immediately and ensure that this will not happen again. Again, we apologize for the problem you experienced and thank you for taking the time to provide feedback about your recent visit. We are happy to hear that you have otherwise enjoyed the meals we serve and hope you will give us the opportunity to serve you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.