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All 3 Capitol Heights hotels

Comfort Inn: Traveler Reviews

2.5 of 5
55 Hampton Park Boulevard, Capitol Heights, MD 20743
Hotel amenities
Comfort Inn
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Most recent review
4 of 5 stars Reviewed July 25, 2012
RandyJNYC New York City, New York
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97 reviews from our community

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Traveler rating
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Date Rating
New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great weekend in DC!”
4 of 5 stars Reviewed July 25, 2012

The hotel is close to a Metro Rail Station, and Brian is ready to shuttle you back and forth at a moment's notice! The staff, in general , is FANTASTIC. They are all very nice folks! Like the title of this review, they helped me to have a great weekend in our Nation's Capital! Thanks again!!!

Room Tip: Enjoy the FREE warm breakfast from 7-10 AM!
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RandyJNYC about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveC55, Manager at Comfort Inn, responded to this review
September 10, 2012
Randy,
Thank you for the kind words and especially taking the time to share! Apologies for late recognition as we had just brought on a New Management Team in JULY and have had a busy time catching up.
Very Very pleased to see your review and know they immediately got off on the right foot at that location! I will relay the comments to the new team and again thank you for taking the time to share and especially for choosing us from so many options in the DC area!

Sincerely,
Dave C.
V.P. Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“It was okay until someone stole from my room!!”
3 of 5 stars Reviewed July 10, 2012

There was a severe storm in the DMV area and my electricity was out for 2 days. The temperature was 90+ degrees so I decided to take my children to stay at this hotel because they offered breakfast and had a pool. The room was standard and clean, the pool was maintained and the small gym was cool. Actually everything was okay until we checked out and noticed that the my daughter had left 3 gift cards, her Metro Smart Trip pass and $10 in a night stand drawer. We called the hotel the same evening that we checked out and were told that housekeeping was gone for the day, call back in the morning. The following day, we called 3 times and had to leave several messages with housekeeping, to no avail. Finally in the early afternoon, I went back to the hotel only to be told by the front desk receptionist that there was nothing left in the room. I saw a housekeeper and asked her if she had received our messages and she said no but there was nothing in the room. I then asked her to check again while I was there. When she returned, she handed me the 3 gift cards and said that was all that was left in the room. I was appalled. I asked for the manager and was told that the housekeeper was the supervisor of the housekeepers. Needless to say, I departed pissed!!! I then called back to the hotel and was immediately transferred to the hotel manager who told me that he would check with the actual housekeeper who cleaned the room. He asked for my contact information and assured me that he would investigate this matter and get back to me immediately. Over a week has passed and still no call back from anyone. Needless to say, I will never stay there again. Integrity means everything to me and I cannot tolerate theives and deception!! If there is another power outage, my family will stay in another location without a pool and complimentary breakfast instead of staying with criminals.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask misschannie about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fletcher
Top Contributor
102 reviews 102 reviews
61 hotel reviews
Reviews in 56 cities Reviews in 56 cities
175 helpful votes 175 helpful votes
“Good Location for DC sightseeing”
4 of 5 stars Reviewed June 19, 2012

We stayed her for a trip to DC and had an easy access to downtown via 295. There is plenty of parking and lots of eating places nearby The price was reasonable for being in the DC area.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask steve p about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“DID ALOT TO HELP ME AND MY GROUP”
4 of 5 stars Reviewed June 9, 2012

From the very start first it was maybe thirty of us all senior's one of the elevator's had just been fixed and couldn't be turned on untill it was inspected didn't mind because that was very good that they were being honest,but it was this young guy with some fancy braids at the desk. I could tell he was off but didn't want to see us all standing waiting. He turned around and carried all of our luggage up the stairs to the fifth floor , and would not accept a tip from anyone. Said it was the least he could do since we had a long ride, then in the morning he made sure we had seat's together for breakfast and that wasn't easy because there was alot of other groups there too. He also drove us too Metro station, and he fixed lil things that was wrong in our rooms. He also told us were the best places to go eat and shop.

Room Tip: Check-in when the young guy with the fancy braids is there.
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask j e about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Close to DC without the DC price”
4 of 5 stars Reviewed June 6, 2012

I recently spent a night here on a 2 day trip to DC. I didn't want to pay a lot for a hotel room in the center of the city so I looked for a place outside the city. It was about 20 minutes outside of DC on the metro, and about a 10 minute walk from the metro station to the hotel (although at certain hours of the day a free shuttle is offered between the station and hotel). The room was clean and the bathroom was extremely comfortable. I did not wake up early enough for the free breakfast (the bed was too comfortable, and I wasn't with anybody to wake me up) so I can't judge that, but all in all it was a great place to spend a night and I definitely would have spent a few more days here if I had more time to tour the city.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dc1990 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Capitol Heights
Fedex Field Comfort Inn
Capitol Heights Comfort Inn
Comfort Inn Capitol Heights
Address: 55 Hampton Park Boulevard, Capitol Heights, MD 20743
Region: United States > Maryland > Capitol Heights
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Capitol Heights
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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