I took my 4 year old son for a weekend getaway in mid-May. We had a great time, but I wasn't particularly impressed by the hotel, and didn't think it felt like a true resort. We got there on Friday afternoon, a beautiful day. We dumped our bags in the room (a nice king room but, again, not super-fancy or resort-like) and headed for the outdoor pool at 5 PM - the sun was blazing and it was lovely outside - and rain was predicted, and delivered, for the rest of the weekend. My son and I were literally just getting in the pool - mayber were up to our shins in the water when a lifeguard came by to tell us and 2 other people in the water that the pool was closed. I was incredulous and asked, "Is it me, or is that weird?" The lifeguard was nice and apologetic, but explained that typically the pools close at 4 PM (!) in the spring, and they had already extended it by 1 hour. (Apparently the outdoor pools close at 7 PM - ! - in summer). So we had to get out and go to the indoor pool.
Now, the indoor pool is really nice - and saved the trip. There is also a great indoor/outdoor jacuzzi. But being shut out of the outdoor pools at a crazy early time on the only nice day of the weekend definitely left a bad taste in my mouth.
So as not to go on and on, I'll summarize other pros/cons of the visit.
*Awesome indoor pool
*Nice staff, but not Ritz-bend-over-backwards-nice
*Pretty good food at the restaurants, and pretty good wine by the glass
*Lovely setting - good for golfing or boating
*Game room with ping pong, shuffleboard, a few random games and air hockey - my son loved this and since it rained this helped us have fun
*Very limited, even wacky outdoor pool hours
*Disconnect between features promoted on website and reality (example: availability of toys to check out - the website promotes this heavily but in reality the hotel is phasing out the program and they had very little available)
*The town of Cambridge itself - based on hotel and town websites I had expected cute and charming, but found a depressed and very small downtown. This is no Cape May, that's for sure.
*Loud events with throbbing music in common areas outside - not great for kids trying to sleep (had to use white noise app on my phone, and use earplugs myself)
*Unwillingness to give us a late checkout by 1 hour (I requested 12 PM and they would not accommodate)
*Virtually nonexistent wi-fi in the rooms - if you travel with just an iPad as I did, beware - apparently this is a known issue b/c of the small antenna of the iPad and weak hotel signal. If you are banking on using Internet in the room, bring a laptop and/or be prepared to plug in to ethernet
*Terrible TV reception (why not HD?) and no kids movie choices
All in all, I might go back, but it's doubtful. Would probably only return if I got a super-awesome rate (less than the $360/night I paid, including $30 resort fee), and if it were full summer so we could use the outdoor pools more.
- Official Description (provided by the hotel):
- Come experience the pampering luxury and picturesque landscape of Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina. Located on the beautiful Choptank River, Hyatt Chesapeake is a premier AAA Four Diamond resort that encompasses more than 342 acres. Our resort offers a wide range of fun recreational activities, including an 18-hole championship golf course, which received a 4 1/2 star rating (out of 5) from Golf Digest. Our acclaimed Sago Spa & Salon boasts 14 treatment rooms providing a complete range of signature Eastern Shore spa treatments. The River Marsh Marina has 150 full service slips that dock upto 150 ft yachts. Other amenities include three outdoor pools, a glass-enclosed Wintergarden pool, a state-of-the-art fitness center, private beach with boat/ kayak/Jet Ski rentals, wildlife preserve, four lighted tennis courts, and more.Regional seafood specialties and waterfront views are just two of the attractions at Hyatt Chesapeake's six restaurants and lounges. In 2009, all 400 of our luxurious guest rooms, including 56 suites, were completely refurnished. In addition to step-out balconies with magnificent views, each room has 37" flat screen TVs and inviting leather armchairs with ottomans. Come enjoy this luxury waterfront destination. ... more less
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- Also Known As:
- Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
- Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina Hotel Cambridge
- Hyatt Regency Cambridge
- Hyatt Cambridge
- Hyatt Chesapeake Bay