We stayed at the Hyatt for a quick getaway over Presidents Day weekend. The resort was very busy with lots of families, and the pool was completely filled with kids all day which was a disappointment because we never felt like dealing with kids everywhere. Another guest my wife spoke with said they stay at the resort quite often and on regular non-holiday weekends there are hardly any kids there (during the off-season at least). One thing we felt could have been good would to maybe have the pool area be adults-only after maybe 9 pm or so, but they showed kids movies every night until 10 pm in the pool area. It was very cold that weekend so we unfortunately couldn't do any of the outdoor activities, they have a small miniature golf course, tennis courts (with equipment available), and beach volleyball. Exterior grounds look nice, but the beach looked rather small but I am guessing it tends to erode during the winter and is more substantial in the summer. The workout room was ok, with a number of treadmills, bikes, weight machines and free weights. For the most part we relaxed and read, and could often find a quiet place to do so. My wife had a massage at the Sago spa which she enjoyed, although the spa treatment prices we thought were high, but typical of other higher-end resorts/hotels we have been to. She didn't get her massage until the morning we left, and she found out afterwards that if you have a treatment at the spa, then you are entitled to use their facilities for the rest of the stay, which included a sauna and steamroom, so if you would like to use those try to go to the spa early in your visit.
We had a room on the top floor, overlooking the parking lot but there were views of the Choptank river from the common areas on the floor. We were very close to the elevators and our room was adjacent to the service elevators so for much of the day we heard the room service trays rumbling around and doors closing. Fortunately, there was not much activity in the mornings and in the evenings it would down right about 9 pm. It would make it difficult to get a nap in during the day, but was not much of a problem. The room was spacious, and being the top floor had high ceilings. The windows did open but did not seem to be the easiest to open and close/lock. The bed was comfy, and we liked that instead of a duvet cover they used sheets over a comforter which could be easily washed and did not have any decorative non-washable pillows. Bathroom was roomy and nicely appointed, water pressure was good and no problems with running out of hot water.
The resort has a number of food options, of which we tried a few. connected to the main lobby is a large bar with couches and fireplaces that also serves some food called Michners Library. This was one area to escape the kids, because after 7 pm it was adults only. We did see them enforce this rule politely when a family came in after 7 and they asked them if they would mind moving to another sitting area close by that also had a fireplace and they would serve them dinner there. I thought they handled it well by keeping to the rules and still accommodating the other guests. We spent both nights in the bar area by the fire talking and reading. The one night we did eat there, had the cream of crab soup and chicken wings. Both were very good and reasonably priced for a resort. Drinks were ok and typical of resort prices.
There was also a combined gift shop/starbucks-lite/Ice cream shop that also had pre-made sandwichs and snacks. I say starbucks-lite because it certainly wasn't a full service starbucks, but did have a number of coffee and hot drinks. There is also the Eagles Nest Bar and Grill where we had breakfast both days (breakfast was included in the AAA roomrate). We chose the buffet both days, (available weekends) and it was a decent buffet, they had hot selections of eggs/bacon/sausage/hashbrowns and then either waffles, pancakes, or french toast; then a selection of breads, cereals, pastries, yogurt and fruit. We were most impressed with the omelet station as it had a nice variety of ingredients to choose from. We ate early, but it looked to get pretty busy later in the morning. It was also busy for lunch and dinner but we did not eat there. We did go to the Blue Point Provision Company restaurant that is on the resort grounds but in a separate building about 1/2 mile away which we were not impressed with and for which I have a separate review.
Overall we enjoyed out stay, but think it would have been a little more enjoyable on a non-holiday weekend with fewer kids. (we like kids very much, but it seemed that there were a number of groups of families that went to the resort together and the kids were given free reign to run around while the parents lightly supervised them, certainly not the resorts fault). If going for more than a weekend the food options would likely get old, the town of Cambridge doens't have a wide variety of restaurants, but Easton is only about a 30 min drive as another option. Parking is a rather long walk from the guest rooms but is mostly inside past the ballrooms and meeting rooms.
top floor rooms have nice high ceilings, but ask to be placed away from the elevators
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.