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“Very pleasant stay” 4 of 5 stars
Review of Comfort Inn And Suites

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Comfort Inn And Suites
2.0 of 5 Hotel   |   2936 Ocean Gtwy, Cambridge, MD 21613   |  
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Ranked #1 of 6 hotels in Cambridge
GreenLeadersSilver level
California, Maryland
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“Very pleasant stay”
4 of 5 stars Reviewed April 9, 2014

We were in Cambridge for a conference and the location of this hotel was perfect. Close enough to go back and forth but away from the crowds. The hotel was very clean, the staff was pleasant and helpful and breakfast each morning was delicious. It was nice to enter a hotel and not be instantly greeted by the smell of chlorine. They found a way to keep it smelling clean without using buckets of bleach. Thank you for a very nice weekend away.

Room Tip: The back side of the hotel faces over a small pond, a little more serene than the parking lot.
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, April 11, 2014
Thank you for staying with us and we appreciate your business,. We also thank you for the time that you have taken to provide feedback and more than pleased that you enjoyed our property as much as you have. We hope to see you in the near future!
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85 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hebron, Maryland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 7, 2014

First off let me say that they front desk person was very nice and the hotel was clean.The hotel is near the highway so not quiet at all and on top of that there were construction workers staying there and they were rather noisy as well. Neither of us got a good nights sleep, We also had a problem with the hot water or lack there of. The water did not stay very hot for long so a quick shower was all we got.

My husband and I were in town for the YMCA Half Marathon and we stayed here because of the good reviews and the hotel was giving a discount to guests in town for the run. However, we were expecting to be able to get up early and go downstairs for coffee and breakfast before the run (we have stayed at other hotels for running events and all have been prepared for guests who are participating in an early morning run) but upon check in we were told that breakfast did not start until 7 a.m. We told the girl that we had to leave by 6:30 a.m. The run started at 7:30. It seems to me that if you are going to entice people to stay at your hotel for an event in town you would be a little more accommodating.I don't see why at least coffee/ cereal/ fruit/ bagels could have been offered to us?

We were able to check out an hour after normal check out time which was nice but most hotels allow this anyway. So nothing extra special there. We ended up having to go to the local Wal Mart for breakfast food so that we could fix our own coffee and breakfast in our room. Came back after the run packed up and left. We didn't even bother to get a luke warm shower. We couldn't wait to get home for a hot shower!

The YMCA Crab Run was excellent and we plan to do that again however, I don't think we will stay here next year. Sorry.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, April 8, 2014
We apologize for your issues that you seem to have had. I apologize for the misunderstanding but breakfast was ready at 6 am that morning as we have been preparing it early for the construction workers who were in town as well as other runners.We will also check the hot water concern as this is the first that we have heard of it. We also encourage our guests to call the front desk if there are noise concerns so that we can ensure every guest a quality stay with us. We thank you and hope that you will stay with us again in the future.
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Seaford, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

We where here for a family event in the area and this is a great place to stay,my second time staying here n I must say I'll be back again !! I loved the cream chip beff for breakfast !!!!how clean everything is and down to the friendly staff this hotel has the best hospitality on the shore !!!!

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, April 8, 2014
We are thrilled that you enjoyed your stay as much as you did. We also thank you for providing the review to share your experience with the world. We hope to see you again in the very near future.
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Glen Burnie, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

warm and welcoming atmosphere. greeting with a smile and very knowledgeable about surrounding area. room was nice in size and i had the double king beds which were magnificent. i had a great stay here and will return when in the area.

Room Tip: love the double king beds for 4 peoples.
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, April 8, 2014
Thank you for your submission. We are pleased that we could provide the service and quality that you have come to expect with us. Please come visit us again very soon.
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1 review
5 of 5 stars Reviewed February 10, 2014

My husband's employer held its annual celebration at the Hyatt Regency Eastern Shore and rooms were offered at a discounted rate still in excess of $100 of what we paid for a night here. The hotel was 1.5 miles away from the event, and our room was clean and spacious. The king bed, pillows, and linens provided a comfortable night's rest. Breakfast was more than adequate. The staff was attentive and courteous. Our stay was short, so we did not take advantage of the pool or exercise room, however, they both appeared to be in order. Keep up the good work.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, February 11, 2014
Thank you for giving us the review that you have given us. I appreciate the time you spent to do so. I also am as pleased as you were that you enjoyed your stay as you did. I hope that you visit us again in the future and encourage you to make that soon. Thank you for stay with us.
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Bethesda, Maryland
Top Contributor
120 reviews 120 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 29, 2014

The staff was really nice, efficient and very helpful. The room was great, comfortable, clean and quiet. The indoor pool was good even with the really cold weather outside. The breakfast was fairly typical but very satisfying and convevient. The only downside was the poor tv reception which was obviously beyond the control of the motel, the tv itsrlf was a very nice flat screen. I would have given more stars but I don't want to give the impression it is resort hotel and raise expectations too high, but it is a very nice place to stay.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, February 2, 2014
Thank you for your review. We are glad that you enjoyed your stay as much as you did. We will use all feedback to further enhance the service that we love to provide to our guest. We hope to see you again very soon..
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Bishopville, Maryland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 24, 2014

We stayed at this Comfort Inn last weekend for one night. We were in a huge hurry when we checked in and when we got to our room--Oh No! It was not cleaned...So I went down to the front desk and explained our situation. The mgr was there and apologized sincerely and offered a discounted rate which was appreciated. It was not a big deal, mistakes happen. I was given a new key within about 2 minutes and we were on our way. The new room was clean and spacious and the staff was friendly and courteous. We did not have breakfast but the room looked nice. We will definately stay again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, January 26, 2014
Thank you for the review that you have submitted. Again, i apologize for the mix up in the beginning and are glad that you were not upset with it. I am ecstatic that we provided you with the quality of service that we provide for the remainder of your stay. We look very forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn And Suites

Address: 2936 Ocean Gtwy, Cambridge, MD 21613
Phone Number:
Location: United States > Maryland > Cambridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn And Suites 2*
Official Description (provided by the hotel):
All spacious guest rooms include coffee makers, microwaves and refrigerators, hair dryers, irons, ironing boards and a 32 inch flat screen television. Our double rooms have Queen Beds, All of our king rooms have a sofa sleeper and we also have rooms with double king beds that are perfect for families. This is a pet-friendly hotel; a nightly fee is required. A 24-hour guest laundry facility and same-day dry cleaning services are available for added convenience.Our commitment to your satisfaction ensures that each and every guest will receive our personal best. If you're not satisfied with your accommodations or service, please let us know without delay so we can make it right. ... more   less 
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Also Known As:
Comfort Inn And Hotel Cambridge

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