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“Great service and wonderful location” 4 of 5 stars
Review of Residence Inn Bethesda Downtown

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Residence Inn Bethesda Downtown
3.0 of 5 Hotel   |   7335 Wisconsin Avenue, Bethesda, MD 20814   |  
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Ranked #2 of 11 Hotels in Bethesda
Jamaica, New York
1 review
“Great service and wonderful location”
4 of 5 stars Reviewed March 17, 2014

I came here for a work trip and everything went well. I love that they offer free breakfast and have an evening social hour during the work week. The staff is extremely friendly as well; especially Jose. He was very welcoming and answered all my questions in a timely manner. Additionally, the area is great for shopping and food. I would definitely return.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
    107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
  • German first
  • Japanese first
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English first
Helsinki, Finland
Top Contributor
81 reviews 81 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 15, 2014

This is a very good hotel in 3 minutes of walk from Bethesda subway station. Friendly, helpful staff, clean spacious apartments with fully equipped kitchenette, a living room, a bedroom and tiled bathroom with a vanity - what else can a traveler need? They also serve a full English breakfast (not a" cup of coffee with a croissant " type). Perhaps some areas need a little bit of renovation but it doesn't spoil your impression of the hotel. I spent 4 nights there and I'll definitely return when I have another business trip to Washington DC.

Room Tip: No special recommendations, all apartments are good.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 12, 2014

Our two-bedroom suite was clean, quiet, and spacious; the kitchen was tight but the bathrooms were large. We found our Walter Reed commute to be easy and fast during our two-week stay. Nearby are many shops, restaurants, bars, and theaters (Trader Joes, Barnes and Noble, Jaleo, Bethesda Row Cinema). Parking is a little cheaper around the corner at the Hilton ($15 / 24 hr., no in-out privileges, pay at terminal kiosk to the right of entry).

The staff does an excellent job at this property: though we didn't use hotel parking, the valet/doormen are kind and courteous, and their infectious greetings extend to the front desk and breakfast staff. Their breakfasts were stellar, with an abundance of well-laid out, fresh offerings. One morning, the fitness room water dispenser wasn't working. After mentioning it in passing to the front desk, a tech was dispatched within 5 minutes.

We had a few meals at a neighborhood bar down the street, Markham's, and enjoyed delicious happy hour specials and friendly, quick service.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo
Top Contributor
298 reviews 298 reviews
61 hotel reviews
Reviews in 86 cities Reviews in 86 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed March 6, 2014

The residence inn is located right downtown and is close to everything. The staff was courteous and the breakfast options were great. The biggest issue I had was that there was a leak in my toilet that would cause the water to start running every 15 minutes to fill up the toilet bowl and it was really loud. It woke me up several times throughout the night and that was very frustrating as I couldn't get the rest I needed. This was probably just an issue with my particular room and so it's not hotel wide, but it still caused me a lot of frustration.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly S, General Manager at Residence Inn Bethesda Downtown, responded to this review, March 7, 2014
Hi Mea,

Thank you for taking the time to write the review on your stay at our hotel. Please accept our apologies for the issue you had with the plumbing. As a light sleeper myself, I can completely understand how that drip would be annoying and keep you from getting a good nights sleep. Our goal is to provide service that exceeds our guests expectations. Unfortunately with your stay we did not meet that goal. We would certainly appreciate the opportunity to find to out specifics about your stay so we can identify the room that needs repair and as well as determine what we can do to restore your faith in our hotel. You may contact me at ri.wasbr.gm@marriott.com or call the hotel directly at 301-718-0200. I look forward to hearing from you.

Sincerely,

Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Top Contributor
134 reviews 134 reviews
12 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 25, 2014 via mobile

We recently stayed for the first time at this Residence Inn and it was wonderful. A crib awaited our arrival, the room was large and comfortable, the staff couldn't have been kinder, and the price was reasonable. This will be our "go to" hotel in the DC area.

Stayed February 2014, traveled with family
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Shelly S, General Manager at Residence Inn Bethesda Downtown, responded to this review, February 27, 2014
Hi Sheila,

We are so glad that you chose to try our Residence Inn while in Bethesda with your family. Thank you for the kind comments regarding our staff. We are always happy to hear that our team made a great impression with our guests. We look forward to your future visit while in the DC area.

Regards,

Shelly
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DF
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here on the last night on our trip across the States and was by far our best stay. Check-in was fast and efficient, the room was spacious, quiet and clean. The free breakfast was an actual buffet instead of the usual poor quality bagels and oatmeal. The restaurants a block away are some of the best in the DC area, not to be missed! I would highly recommend this hotel!

Room Tip: We had a room on the 5th floor. It was very quiet.
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly S, General Manager at Residence Inn Bethesda Downtown, responded to this review, February 27, 2014
Hello roxita,

Thank you for your review. It's great to hear that we were able to make the final stop in your cross country trip the best one. Thank you so much for the recommendation.

Sincerely,

Shelly
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New York City, New York
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed at this hotel with my husband and two kids for a long weekend. It is a very convenient option for families. We were able to put both kids in the living room, use the kitchen for preparing milk and snacks, and free breakfast downstairs was a big hit. The room was decorated nicely and while it is an older building, the beds and shower were updated. On a weekend, we could here a little street noise, so I would request a high floor. There is plenty within walking distance in Bethesda and the metro is just outside. I would definitely stay here again. One note - definitely go for a room package with valet parking, as you will need it if you come with a car.

Room Tip: request a high floor facing waverly
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly S, General Manager at Residence Inn Bethesda Downtown, responded to this review, February 20, 2014
Thank you for the nice review. We are happy you enjoyed your weekend getaway with the family and our hotel amenities. Our location in Bethesda and the suites are perfect for families visiting family and friends in the immediate area or hopping on the metro to DC. We hope to see you again when you visit Bethesda.

Warm Regards,

Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Bethesda Downtown

Address: 7335 Wisconsin Avenue, Bethesda, MD 20814
Location: United States > Maryland > Bethesda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Bethesda
#5 Business Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Bethesda Downtown 3*
Number of rooms: 187
Reservation Options:
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Also Known As:
Residence Inn Bethesda Downtown Hotel Bethesda
Bethesda Residence Inn

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