I cannot say enough about the staff at this hotel. From the time I drove up to the time I drove away, I received nothing bu A-1 service. I came to this hotel to teach at a conference. The concierge was most helpful in getting my luggage and all of my training boxes out of my car and to my classroom as well as my hotel room. The check-in staff was most accommodating in ensuring I had an upper level floor (I love being up high and looking out over the city). When I went to my room, the window was a bit disappointing; it was small and very dirty. I called and explained my dilemma and was offered another room. I found out later that the hotel is having some remodeling work done so all of the outside windows were a bit dirty. The food was delicious; even my late night snack of calamari and spinach dip was scrumptious. My only complaint was the unusual odor throughout the hotel - I assume it was because of the remodeling. I sprayed air freshener in my classroom and endured for the weekend. Another dislike I had was the refrigerator; it was old, dented and sitting on the floor; and no microwave. I loved the indoor outdoor pool and the small workout room! Overall, this is a great hotel.
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