We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff, good service, mediocre property” 3 of 5 stars
Review of Bethesda Marriott

Save Saved
You added Bethesda Marriott to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Bethesda Marriott
3.5 of 5 Hotel   |   5151 Pooks Hill Road, Bethesda, MD 20814   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast + Free WiFi
Ranked #7 of 11 hotels in Bethesda
Aurora, CO
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great staff, good service, mediocre property”
3 of 5 stars Reviewed May 18, 2013

Stayed in this hotel in 2005 for 2 nights (business trip), now back (again on business) for 2 nights, and it feels as nothing has changed in this hotel ('time stands still'). Rooms are spacious and clean, but have not been updated, except for the flat screen LCD, which stopped working on day 2, no fridge in room, no bottle of water offered. Vending machine on floor is not working, does not accept bills, would add bill changer or a modern device accepting credit cards.
Hotel location is good for conferences, but too far from attractions in D.C. Room service is quick and above average. Other plus is the exceptional staff, who makes up for many shortcomings.
Overall, a moderate price to value ratio.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

255 people have reviewed this hotel

Traveler rating
    59
    89
    69
    25
    13
See reviews for
54
31
30
109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2013

Requested upper floor and ended up on 3.
Room air conditioner not working. Called desk before leaving for dinner. Came back and they were in the room but it was not fixed.
TV is fuzzy on most stations.
If you're on a budget in Bethesda/DC, it's average. For anything else, forget about it.

Stayed May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 9, 2013

This hotel was just average by all standards. It is older with low ceilings and just didn't have the feel of a higher end hotel. The public areas were adequate, the restaurant was acceptable but basic and the concierge suite was below average. The front desk wasn't up to normal standards for a Marriott. I had to ask for a manager to get an issue resolved. We had a problem with our room temperature and had to ask three times over 24 hours before it was rectified. The beds were also not the most comfortable.

Parking was convenient and the location was close to our destination. Housekeeping did a good job and the room was in decent shape.

This short review was hard to write as there are just so many ways I can describe average. I will try a different hotel in the area on our next trip.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2013

Because my wife and I were only staying one night, we were satisfied to book a hotel room that was adequate and close to our relatives whom we were visiting. As such, we selected this Marriott and received a "senior" discount. When checking in at registration the Asst. Mgr. asked if this was our first time staying here and we responded yes. She responded that to entice us to return she was offering us complementary parking. Our room (736) was spacious and will laid out with a king size bed. Also, the bathroom was a nice size with a marvelous shower. Additionally, we ate dinner and breakfast in the hotel's Agio restaurant whose food was delicious and the service was attentive, especially at dinner time. We will definitely stay here the next time our travel plans bring us to the Bethesda area.

Room Tip: We noticed upon entering the elevator that the top floor was designated "Concierge." As a...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greece, New York, United States
1 review
5 of 5 stars Reviewed April 29, 2013

The hotel was clean and quiet.
The room was beautiful and comfortable
My coffee maker leaked and they sent a new one up with in 5 minutes.
When I returned to my room on night #2 the House cleaning staff even wrapped up my cell phone charger I didn't know was out.
The gym was great, I even did my laundry for free. The restaurant was beautiful and the buffet had a great variety from fruit to bacon and omelets.
I had a great stay and would go back.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. George, Utah
Top Contributor
111 reviews 111 reviews
29 hotel reviews
Reviews in 62 cities Reviews in 62 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed April 26, 2013

Nice place, good location, clean, but just so-so for a Marriott. Staff as always was excellent. That seems consistent at Marriott properties. Pricey, especially for those like us who are not wealthy, and not on a company or corporate expense account. We generally love Marriott's, but seldom stay at one because they nickle and dime you to death. Parking $14.00 a day, Internet $12.95 a day, etc. It quickly drives an already expensive room out of the ball park for us. Dinning in the in house restaurants are expensive, as they are at most up scale properties. So we were forced to eat elsewhere. Again, it all comes out of our own pockets and we are on a budget. When again in this area we will do more checking around because of all the add-on costs.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahwah, New Jersey, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2013

Stay here very often to visit family. Most recent stay here was during Thanksgiving/Black Friday weekend. The parking is a ripoff, and I don't see a need for a parking fee as this hotel is several miles from a Metro Station and therefore commuter parking would be near impossible. Very nice hotel, and LARGE suites. Concierge lounge is nice too. The food at this hotel really is excellent and much better than many restaurants in this area. The Breakfast buffet in the morning at Agio is AMAZING!!! Paulette at the omelet station in the buffet makes the best omelets ever, and has been at the hotel for many years. Very convenient to I-495 and I-270. Just watch out for red light and speed cameras as they are everywhere in the area and not always clearly marked, if marked at all.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Bethesda Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bethesda Marriott

Address: 5151 Pooks Hill Road, Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 11 hotels in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bethesda Marriott 3.5*
Official Description (provided by the hotel):
Marriott, a premier Maryland hotel where spacious guest rooms, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., The list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, White Flint Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Expedia, Marriott, Tingo, BookingOdigeoWL, Despegar.com, Hotels.com, Agoda and Venere so you can book your Bethesda Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

Owners: What's your side of the story?

If you own or manage Bethesda Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.