We stayed at this property because we were attending a wedding that had the reception on the property. We encountered several problems. First, when we were checking in, the front desk personnel said that they couldn't find our reservation. I had to unpack some of our luggage to find the print-out that I had made (thank goodness!). Even after I produced the print-out the front desk personnel said that they could not honor the price, even though the print out clearly stated the price was confirmed. After a bit of haggling with the front desk personnel, we finally got checked in.
Our other complaint was the hours the indoor/pool were open. There is a law in Maryland that requires properties to have a life guard on duty whenever the pool is open. We looked at the hotel guide from our room and it said that the pool hours were 6 am. - 10 pm. When we got down to the pool area in the early afternoon, it was locked. We asked about the pool hours and were told about the lifeguard law. We were all ready for a relaxing afternoon in the pool/whirlpool and ended up back in our room.
The room was clean and housekeeping was very flexible to get the room serviced because of our wedding activity schedule.
- Official Description (provided by the hotel):
- Experience the transformation of the Bethesda Marriott, a premier Maryland hotel where reinvented guest rooms, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., the list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, Montgomery Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more less
- Reservation Options:
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- Also Known As:
- Bethesda Marriott Hotel Bethesda
- Marriott Bethesda