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“Okay at government rates” 3 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #8 of 12 hotels in Bethesda
GreenLeadersSilver level
Philadelphia, Pennsylvania
Top Contributor
98 reviews 98 reviews
60 hotel reviews
Reviews in 61 cities Reviews in 61 cities
73 helpful votes 73 helpful votes
“Okay at government rates”
3 of 5 stars Reviewed January 24, 2010

Clearly a hotel mostly for travelers to government and government affiliated conferences (at least during the week). Very courteous staff, but the physical plant is way run down. One of my colleagues from the meeting I attended had no heat (and a missing closet door). When she reported the lack of heat, they didn't seem that surprised and offered to move her. The meeting rooms were comfortable. It's convenient to the metro with the Bethesda stop right outside the front door. There are plenty of restaurants within an easy walking distance. The pool was very nice, but I got a rash from the hot tub and there was no locker room to change in.

  • Stayed January 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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469 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Batavia, Ohio
1 review
3 of 5 stars Reviewed January 17, 2010

This hotel shows its age and lack of maintenance through the years. Wallpaper is peeling off the walls, the bathroom fixtures are old and haven't been updated. Housekeeping (for my room, at least) sucked. The hot water seemed as if it was heated down in the subway station below (it took forever to get hot water to the 9th floor). Internet is $10/day. I had a package deal that gave me free breakfast - the same breakfast that many hotels would give for free. The only good things about the hotel were the front desk staff was nice and it was extremely convenient to the subway.

Stayed January 2010, traveled on business
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new england
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2010

nice hotel overall, sure. but no free wifi, no complimentary breakfast? given what you're paying for the room, i expect those basics to be included. here, they're not.

  • Stayed October 2009, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Westerville, OH
Top Contributor
75 reviews 75 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 30, 2009

My daughter and I stayed at this Hyatt for three nights December 27- 30th. We booked a special AAA rate that included a full breakfast at the Daily Grill.

The service at this hotel was TOP NOTCH. Although there were some snafus on check-in, the day manager, Malia, was quick to remedy them-- even with upgrades. She was a class act. She knew my name within an hour of our being there. The soda machine gave us a regular instead of diet Pepsi-- the Night manager, Amy, had replacement drinks to our room within 10 minutes.

The hotel itself resembles the classic Embassy Suites open design. The pool and fitness room are on the top floor and looked very nice. We did not use them. The room was a bit dated, but FINE. Everything worked and there were no omissions. We overlooked the Metro Plaza. Request the view -- we were on the 10th floor and it was very nice. Amenities included two types of soap, shampoo, conditioner, lotion and toothpaste. (nice touch.)

The reason I took a point off from cleanliness? The same wine glass that was on a table when we left for a day of sightseeing was still there when we returned that night. The room, however, was as clean as one would expect from any nice hotel.

The location is STUPENDOUS. At the end of a day of sightseeing it is nice knowing that you do not have to walk from the Metro blocks to a hotel. (I also have stayed at the Club Quarters at Farragut Sq and LOVE that convenience.) Parking (without in and out privileges) is only $10/ day-- a bargain even if you choose to stay somewhere else. ($15 with in and out) Since the parking lot is on the metro, you could use it if you are staying at any of the downtown hotels which charge $30+ for parking.

The hotel is within walking distance of 180 restaurants. AMAZING. We will definitely checks rates to stay here again on our next trip to DC.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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grand rapids
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2009

While the room we had was somewhat small, it was clean and very nice. Maid service was good . We had a special pay in advance rate which made the hotel one of the best values we have ever had in this area. Location is very good, as well and even convenient to go to downtown D.C. Hotel even gave us complimentary continental breakfasts, although that was nothing to write home about. Also space for that was somewhat limited. Maybe rate was lower because of Thanksgiving holidays, but it was less than other similar hotels in area.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 8, 2009

The location is great. It is sitting above the subway red line, which bring you to downtown within 30 minutes. Everything in the room is ok, not new or old. No mini fridge. The bed is good to me but a little bit soft for my parents. We lived in the 2nd floor and far from the elevators. So it is still quiet and no view at all. The staff is professional and polite, although she didn't find a room in high level as I requested. Maybe it is because this is a priceline room. Anyway, it is ok overall since the priceline price is 60 including tax. Will consider future stay. ps. There is Nation Health Institute and many other research centers here. Therefore, a lot of conferences are held in this hotel and nearby. Sometimes the hotel will be very busy even not in the tourism season. No free internet.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Houston, TX
Top Contributor
60 reviews 60 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 2, 2009

I am student who stayed at this hotel for a conference. The front desk was always busy which did not allow the staff to give the costumers any additional attention. Due to the fact that it is an older hotel there are only three elevators for the all the floors and rooms in the hotel which was also frustrating at times. The architecture of the building causes the building to echo which is also very annoying late at night; the building doesn't seem to get truly quite until around 10:30pm. The rooms were average. Hair dyer was provides. The rooms were cleaned during the day. I think the biggest downfall for me was that it lacked free internet connection which was frustrating. It costs something like 10 dollars (maybe even more) a day for internet... not acceptable. At one point my group asked the help desk where a good restaurant would be to eat at, he told us, but when we got there it was closed, basically no help.
One up side to this hotel is the location because it is right next to the subway, although it takes about 30 minutes to get to DC from this location. However, there are several hotels close to this station, I would stay at one of those.
All in all... you should prob. stay somewhere different.

  • Stayed September 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hyatt Regency Bethesda

Also Known As:
Hyatt Regency Bethesda Hotel
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Bethesda Hyatt
Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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