We stayed at the Hyatt Regency Bethesda for 3 nights as part of a Bus tour to Washington, DC. There were 4 of us in a room but there were only 3 sets of towels in the bathroom. The first night, I requested for an extra set and informed room service that there were 4 of us in the room. They gave us an extra set after a few minutes. However, on the 2nd and third night, I had to call them again each night to ask for an extra set. Shouldn't they have noted that there were 4 of us and automatically put 4 towel sets on the subsequent days? The front desk staff at the concierge was also not very courteous and seemed irritated that I asked for the extra set before I left for dinner the 2nd night. This kind of service was not expected of a Hyatt Regency hotel. Disappointed at the service.
- Official Description (provided by the hotel):
- A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more less
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- Also Known As:
- Hyatt Regency Bethesda Hotel Bethesda
- Bethesda Hyatt Regency
- Hyatt Bethesda