First, stay here if you enjoy towels that are older and stiffer than you are! The property is in serious need of renovation. Bathroom floor tiles that are shattered and move underfoot; dirty, stained carpets. I will admit, the power strips screwed to the sides of the nightstands are a nice touch. I just would have expected a nicer application at a Hyatt Regency.
The property is dirty, and that's not necessarily due to the occupants. Example: I opened the door to leave my room, and the housekeeping staff had tossed the remains of someone's breakfast feast out of the room next to me and onto the floor of the hallway in front of my room.
The staff also doesn't seem to care about their guests. I travel extensively on business, and sometimes have to send my clothes out for laundering when on the road for a few weeks. I sent my laundry in the night before, and came back to my room the following afternoon to a voicemail asking me to come get my laundry?!? It turns out their laundry people did not turn up. Speaking to the front desk team, it seems this is a regular occurrence. When I inquired about other options I was told there were none.
Avoid this property at all costs!
- Also Known As:
- Hyatt Regency Bethesda Hotel
- Hyatt Regency Bethesda Hotel Bethesda
- Bethesda Hyatt Regency
- Hyatt Bethesda
- Bethesda Hyatt
- Official Description (provided by the hotel):
- A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more less
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