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“Worth the Money” 4 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #8 of 11 Hotels in Bethesda
GreenLeadersSilver level
Edinburgh, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Worth the Money”
4 of 5 stars Reviewed September 10, 2013

This hotel is conveniently situated above the metro making access into DC quick and easy. The staff were all polite, friendly and helpful. The rooms were comfortable and clean although some decor could do with a touch up. Usually ate in the restaurant and found the food there very good; good choice of meals at reasonable prices. As with the hotel staff were polite and helpful.

Room Tip: Rooms to the front of the hotel would have a better view.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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586 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 10, 2013

We stayed at the hotel for a wedding and I used the wedding rate and my corporate discount to book a room for 2 nights. We were told upon check-in that we'd have free Wi-Fi and breakfast but when I received my credit card statement (they never emailed me a bill), I noticed it was about $100 more than it should be. I called the hotel and left a voicemail and never heard back. So, I called the hotel again and was finally able to resolve the issue. I had been charged Wi-Fi and breakfast for both days even though I had been told that would not be the case. The gentleman on the phone was very nice and refunded me the difference. Other than that, it was a nice hotel with comfortable beds.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

The hotel is old probably built in the 80's. Could use heavy updating. Elevator buttons to call elevator do not light on 5th floor.
Staff are very nice and restaurants are great.
Amenities such as yoga mats and dumbbells not available.
Good for a quick business meeting.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
68 reviews 68 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 3, 2013

Our oldest son and his family live in northern DC, where it abuts Silver Spring. Usually stayed at either the Sheraton in Silver Spring or one just north. Decided to do the Hyatt this time and it was a major step up.

First of all, even tho I'm no longer Diamond Elite, I got a lovely upgrade to a Junior Suite plus free breakfast - a lovely surprise. Please understand - it's not a Park Hyatt but it is now our go-to hotel when we go down to visit the kids. Great location, lovely staff and the hotel was perfect for us. As I said, it's good to know that Hyatt tends to deliver more than they promise!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2013

This is a very nice hotel. but it is just too busy for me. This hotel is wide open. You can see the front desk from the 11 floor. Im afraid of heights and the rails or not that high.... its a great place for busy business travelers working in or near DC or a family on vacation. The location is awesome!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 2, 2013

Mildewed grout in an old bathroom; corners dusty; worn furnishings and carpeting. Room definitely needs a paint job. But the king bed was comfy with good linens and pillows. The staff was very nice and there were big coolers of iced water with lemons and orange slices for a very hot Labor Day weekend. Good location for walking to lots of restaurants and shops. Definitely check out the Bethesda crab house for authentic old style boil, crack, and eat on newspaper covered tables.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Broken Arrow, Oklahoma
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 18, 2013

My room was beautiful and spacious. Very clean each day. Only problem I had was the temperature in my room. I could never get it cool enough. Maintenance tried it just wouldn't cool down. Hotel is close to amazing restaurants and shopping. The Daily Grill in the hotel is also fantastic. Ask for Veronica, she is AMAZING! Happy hour is really fun and the food is great. Hope to stay here again soon.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review, August 19, 2013
Hi Mona60,

Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Bethesda. I am glad to hear how much you enjoyed your getaway to our hotel. Our location is one of the best in the area. The local shops and restaurants are just steps from our doors. It will be my pleasure to welcome you back soon!

Safe travels,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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