This is a big hotel - I'm not a big hotel person. It happened that I had to stay in this big hotel for 4 nights. The room was stuffy. We've put our 'no-towel-change' sign on the door each night and they ignored it and cleaned our room and changed all towels. I don't like big hotels, they try to be servicible too much and it's hard to talk to them...

I was impressed with this hotel for a variety of reasons. The room was large and comfortable. This was one of the few hotels I have been in that has excellent lighting. Reading in the room was a pleasure. Staff was responsive. There were 2 good restaurants in the hotel. I was here for business & it was a pleasure. I'd definitely come back

I have stayed at this property 2-3 times per year over the past 12-14 years. It is superbly located relative to the Metro and is close to many good restaurants (there is a Morton's Steakhouse in the hotel itself). I always request a quiet room (because some of rooms face the atrium) and usually they can accomodate me. The water pressure in the shower has always been excellent. It is not an exciting place, but works well for what it is.

One of my favorite location right above the Metro red line so easy to access the city. Advantage of Mortons Restaurant and Daily Grille on same site and many restaurant s within walking distance. The hotel is average for a Hyatt a bit dated but great staff. The gym is top notch for equipment but a bit odd layout, heated pool on rooftop and the lobby bar staff are the best