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“This is a big hotel - I'm not a big hotel person” 1 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #5 of 11 Hotels in Bethesda
GreenLeadersSilver level
Dublin, Ireland
Level Contributor
63 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“This is a big hotel - I'm not a big hotel person”
1 of 5 stars Reviewed March 15, 2013

This is a big hotel - I'm not a big hotel person. It happened that I had to stay in this big hotel for 4 nights. The room was stuffy. We've put our 'no-towel-change' sign on the door each night and they ignored it and cleaned our room and changed all towels. I don't like big hotels, they try to be servicible too much and it's hard to talk to them...

  • Stayed March 2013, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank jan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john_esainko, Front Office Manager at Hyatt Regency Bethesda, responded to this review, March 18, 2013
Good Morning
Thank you for taking the time to post a review from your recent stay, I apologise for the lack of service you expereinced and would love the opportunity to hear more from you, regarding your stay. Please don't hesitate to contact me directly at fleur.jubb@hyatt.com
Until then, please take care and wishing you happy travels
Fleur Jubb
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,080 reviews from our community

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Boston, Massachusetts
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

I was impressed with this hotel for a variety of reasons. The room was large and comfortable. This was one of the few hotels I have been in that has excellent lighting. Reading in the room was a pleasure. Staff was responsive. There were 2 good restaurants in the hotel. I was here for business & it was a pleasure. I'd definitely come back

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank parbez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LITTLE ROCK
Level Contributor
240 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed March 14, 2013

I have stayed at this property 2-3 times per year over the past 12-14 years. It is superbly located relative to the Metro and is close to many good restaurants (there is a Morton's Steakhouse in the hotel itself). I always request a quiet room (because some of rooms face the atrium) and usually they can accomodate me. The water pressure in the shower has always been excellent. It is not an exciting place, but works well for what it is.

Room Tip: Ask for a room that is not facing the atrium
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SrgnFsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmington,nc
Level Contributor
142 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 8, 2013

One of my favorite location right above the Metro red line so easy to access the city. Advantage of Mortons Restaurant and Daily Grille on same site and many restaurant s within walking distance. The hotel is average for a Hyatt a bit dated but great staff. The gym is top notch for equipment but a bit odd layout, heated pool on rooftop and the lobby bar staff are the best

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kenasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 4, 2013

I have stayed at this property a number of times on business. Let me say first off the staff is friendly and attentive. They are the postive. The hotel structure is airy and nice. The rooms are another story. The mattress, in now several rooms, are worn to a wallow. You know, when you find yourself in the same hole no matter how much you roll? Should the telephone wiring be exposed on the carpet for 6 feet? Did the Cybex work out machines come as a hand me down? Could you at least dust the fake ivy and boxwood plants? Hyatt management may I ask, is this the standard of your other properties or just this one on the government dole?

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RockNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 2, 2013

Since I usually travel on a budget, hotels are not normally a happy part of the experience. Got a good online rate (less than half usual room fee) for this hotel and was happily surprised from the moment I stepped into the lobby. The staff is present, friendly and attentive but never intrusive. Registration and check out was quick and pleasant. The room itself was large, comfortably appointed and had two full walls of windows with both sheer and room darkening curtains. The metro station is literally right there and within a ten minute walk are numerous good restaurants, cafes, and shops. A couple of things would have made this an excellent experience-free wifi in the room (it is in the lobby, but a charge in the room...don't get that at all), and a complimentary Continental breakfast ($6.50 for coffee? really?) Luckily there's a great little spot to grab breakfast right down the block-Brown Bag on Wisconsin, with freshly baked, delicious muffins and crumb cake.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ddblue33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed February 16, 2013

Stayed here for business for three days. The hotel is located just next to metro. So, it is an easy metro ride from DCA airport. The staffs are very friendly, thoughtful and helpful. Rooms are fine. Towels are slightly worn. Hotel is a very good business hotel even though it is not not an upscale hotel. I will definitely stay at this hotel due to friendly staff and location if I visit Bethesday again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Chul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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