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“Typical DC chain hotel” 4 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #7 of 11 Hotels in Bethesda
GreenLeadersSilver level
Cleveland, Ohio
Top Contributor
116 reviews 116 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
“Typical DC chain hotel”
4 of 5 stars Reviewed January 11, 2013

Have stayed here many times. The rooms are comfortable and good sized. Having Morton's and the daily grill for restaurants is an advantage, but a bit pricy. Many other good places to eat nearby. Service has always been pleasant. Location is very convenient to the Metro and to nearby Bethesda restaurants. the large atrium does increase ambient noise somewhat but it has never been a big problem. Rooms are a bit dated and starting to feel slightly run down.

Room Tip: Rooms not facing the main street will be quieter. Rooms not directly on the atrium will be quieter.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Queens, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 3, 2013

My mother booked this hotel without consulting Trip Advisor, so needless to say, I did not have high hopes for this place. When I drove up to it, it just looked shabby. Half the Hyatt sign was lit and the exterior looked like it belonged in 1980's Moscow. Nevertheless, I really did want to give this place a chance. The bellman was friendly and helped us with our bags, so I'll give them a point there. Another point the helpful front desk clerk.

The problems started when we got to the room. It was very dated and it was in desperate need of a renovation. There was a stain on the chair and the wallpaper in the bathroom was discolored. In addition, the automatic blinds did not work. The shower took 15 minutes to produce hot water and there was very little pressure.

The wifi did not work for me and even if it did work, the $10/night charge was excessive. Parking was also pricey at $20/day.

I will have to say though, the weirdest thing about this place was the fact that the only way to access the garage was to go outside, walk to public elevators (shared with the Metro) and go down to the garage level. This is a major safety concern, because you don't know who you will be sharing an elevator with.

In addition, my mother tried to go for a swim later in the day, and she said that she couldn't swim because the pool was 90 degrees. I'm not a swimmer, but according to her this is too hot to swim in.

If I paid $50 for this place on Priceline, I would consider it an adequate deal. However, the $129/night charge was very steep and this is definitely not a 3.5 star property. Hyatt is known for nice hotels, but this isn't one of them.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review, June 5, 2013
Dear Guest,

Thank you very much for your valuable feedback and your great comments about our staff.
I wished the property itself have met your expectiations as our guests' satisfaction is our top priority.
Your comments are greatly apporeciated and will help us improve our service.
We are looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
greenwich, ct
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2012

We stayed at the Hyatt on Thanksgiving night and were satisfied with the room and location. Even though we arrived hours before check-in, they gave us our room straight away - thank you! Although we were only in town for one night, the hotel was conveniently located and our room was quiet, clean, spacious, dog-friendly, and the bathroom was huge. Beds were comfy, air conditioner/heater worked perfectly and we slept beautifully after a long day/night of eating. Our rate included breakfast, which offered plenty to choose from - bagels, muffins, cereal, fruit, yogurt, starbucks, fresh oj. The elevators were on the slow side, but other than that, we enjoyed the Bethesda Hyatt!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 23, 2012

Some may say the hotel is a bit dated, and perhaps it is, but still a nice property with great service. My room faced the main road over the entrance and some was a bit noisy from traffic. Otherwise no complaints. If your a lite sleeper, look for a room away from the streets. Bed was comfortable although the frame was a bit noisy when you first climb into bed. I used the 9.95 internet connection - to say it is SLOW is an understatement, I think dial up is faster.

Room Tip: Don't purchase the internet unless absolutely necessary, it is extremely slow.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 13, 2012

Stayed for IPA USA 50th anniversary ,(approx. 200 plus from arround the world) arrived early, staff great got our room at 11 AM,met up with friends from overseas, went out for dinner place down the street (was fantastic meal) Breakfast was not very good for our group, no toast, scrambled eggs , bacon and a warm strawberry(yuck), other than that is agreat place to stay staff fantastic, nice facilities for a convention, and the Metro is actually almost part of hotel.
Would stay again

Room Tip: the rooms are quiet, and maid service very good.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 4, 2012

I was pleased with my recent stay at the Hyatt Bethesda. It is conveniently located walking distance to all the cute stores in Bethesda. The rooms were large and clean. I did not like the atrium design but this hotel is an excellent value for the priced. At the last minute, we booked adjoining hotel rooms after receiving a late phone call from the Hilton indicating that they could not honor our request for adjoining rooms. The folks at the Hyatt could not have been more accommodating. We were pleased.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2012

I have stayed in this hotel at least 5 times. The location is great as I can take the Metro from Union station without changing lines and be here in under 30 minutes. Plenty of good restaurants within walking distance, and 2-3 places to eat on the hotel property. The staff is always very friendly, and has taken care of any requests or problems in a timely fashion. As far as price, I can't comment b/c my employer pays for the room.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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