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“Handy to Metro” 4 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #7 of 11 Hotels in Bethesda
GreenLeadersSilver level
Ontario
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Handy to Metro”
4 of 5 stars Reviewed December 13, 2012

Stayed for IPA USA 50th anniversary ,(approx. 200 plus from arround the world) arrived early, staff great got our room at 11 AM,met up with friends from overseas, went out for dinner place down the street (was fantastic meal) Breakfast was not very good for our group, no toast, scrambled eggs , bacon and a warm strawberry(yuck), other than that is agreat place to stay staff fantastic, nice facilities for a convention, and the Metro is actually almost part of hotel.
Would stay again

Room Tip: the rooms are quiet, and maid service very good.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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613 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Boston, MA
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 4, 2012

I was pleased with my recent stay at the Hyatt Bethesda. It is conveniently located walking distance to all the cute stores in Bethesda. The rooms were large and clean. I did not like the atrium design but this hotel is an excellent value for the priced. At the last minute, we booked adjoining hotel rooms after receiving a late phone call from the Hilton indicating that they could not honor our request for adjoining rooms. The folks at the Hyatt could not have been more accommodating. We were pleased.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2012

I have stayed in this hotel at least 5 times. The location is great as I can take the Metro from Union station without changing lines and be here in under 30 minutes. Plenty of good restaurants within walking distance, and 2-3 places to eat on the hotel property. The staff is always very friendly, and has taken care of any requests or problems in a timely fashion. As far as price, I can't comment b/c my employer pays for the room.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco, CA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 23, 2012

I have been coming to the Hyatt Bethesda on business for nearly 15 years now. It has been very dependable and supportive of our meeting needs. However, my last two trips this year have diminished my preference for this hotel. The primary reason is that it has become very noisy for the majority of bedrooms off the atrium. The noise from the bar area funnels upward. In addition, they seem to cater to grammar school and high school children. My last trip I was in a room on the first floor next to school children and there was banging on the door for nearly half an hour. Come to find out there was a child who was locked in the room and didn't want to answer to their chaperones. Likewise this past trip there were teenage kids having parties in the rooms and they were lounging about the conference room area on the floor. The hotel still performs well for our business meetings, but it has lost some of it's professionalism, and we will look for a new venue for upcoming trips.

Room Tip: Rooms on the first floor are nice, however they tend to put school children there so it is noisy. F...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Danbury, Connecticut
Top Contributor
97 reviews 97 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 21, 2012

Located in the heart of bethesday and right next to the Bethesda Metro Stop. Typical Hyatt hotel. Staff is quick to help you with your bags and check-in is usually quick. Always make sure I use or get credit for my rewards points and get free internet. The Gym at the top of the building was refurbished a year ago. It's adequate for a hotel. The rooms are clean. There's a Morton's Steakhouse in the hotel or you can opt for the Daily Grill which is fun for drinks and appetizers.

Room Tip: if you ask for a room away from the elevators, you really will be "away".
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 18, 2012

I have stayed at this hotel over many years, and while it is still comfortable and convenient, I feel it needs some attention. First of all its location is great, right next to the Metro, and close to many Federal and commercial entities. The staff are welcoming and efficient. It is a typical older Hyatt with the soaring atrium decked out with artificial ivy. The elevators are rather slow and can become overburdened if a convention is in house. The rooms are a good size but, to my eyes, seem dated with dark colors and heavy old-fashioned furniture. The bathroom also looked old but was clean and bright. As has been the case on several stays, wallpaper in some areas is peeling from the wall which I think is unacceptable in a hotel of this class. The bed was very comfortable and clean. The room came with an air purifier as it was classified as a" hypo-allergenic". Curiously the carpet next to the window was damp. The housekeeping lady was charming and very efficient.
The Daily Grill is the in-house restaurant and generally I enjoy eating there. On this occasion a large party (a school reunion) basically overwhelmed the place, even though they had been specially seated at temporary tables. The staff were having difficulty coping and in the end I left after waiting a considerable time for service. This could have been avoided by providing a buffet service. I should emphasize that I had eaten there the previous night and received impeccable service and good food.
My major issue on this stay was that I went to get coffee at the Starbucks in the lobby (which was closed at 11am on a Sunday) I went to take a package of sweetener to use with the in-room coffee, and was appalled to have a cockroach crawl out of the packages and onto my hand. I understand that these creatures are almost universal but to find one in daylight in a very public area made me very uneasy.
In conclusion this hotel needs some investment and upgrades. It has little competition of an equivalent class in the area - in fact Bethesda lacks really good hotels - probably because it has guaranteed occupancy by all the visitors to NIH and other organizations in the area.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Williamsburg, Virginia
1 review
3 of 5 stars Reviewed November 17, 2012

A more convenient and comprehensive, preferably buffet, breakfast would have been a plus. However, the rooms were well-furnished, and the beds were very comfortable. All hotel staff I interacted with were very sweet and professional, especially Zena and Vanessa at the continental breakfast.

Stayed October 2012, traveled on business
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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