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“Close to NIH, Metro and Downtown Bethesda. Period.” 3 of 5 stars
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
3.5 of 5 Hotel   |   One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814   |  
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Ranked #8 of 11 Hotels in Bethesda
GreenLeadersSilver level
Seattle, Washington
Top Contributor
71 reviews 71 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
“Close to NIH, Metro and Downtown Bethesda. Period.”
3 of 5 stars Reviewed November 13, 2011 via mobile

Not a whole lot to love about this place. Very generic and a bit antiquated rooms, good workout facility / small pool, but most notable for location - close to NIH, above metro, near nice Bethesada restaurants.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicholas_koonz, Executive Assistant Rooms Manager at Hyatt Regency Bethesda, responded to this review, November 16, 2011
Thank you for choosing Hyatt Regency Bethesda. We appreciate your feedback as it will help us to improve our product. We are happy to see that you enjoyed the benefits of our location and were able to explore the fabulous restaurants Bethesda has to offer. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Lock Haven, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2011

I've been staying at the Bethesda Hyatt on my DC trips for years. I choose this hotel for its above-Metro location, compact feeling, and friendly atmosphere. I occasionally eat at The Daily Grill which is connected physically to the hotel although the Hyatt has no legal relationship with the Grill. In the past I've been satisfied with the Grill's food despite some slow service. On Oct. 22, 2011, a member of my party reported that after he had given the bartender at the Daily Grill a $20 bill for a $9 drink, the bartender later returned to demand payment for the drink, refusing to accept my friend's assertion that he had already paid and was waiting for his change. Thus, my friend had to pay $29 for a $9 drink. Our complaint to the management subsequently brought a $9 refund, which, of course, was not the issue. My advice: by all means stay at the Bethesda Hyatt, but if you don't want to have to pay $29 for a $9 drink due to inept bartending, visit Morton's wonderful restaurant and bar, which can also be accessed from the hotel's lobby.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 24, 2011

The hotel's location makes it quite easy to visit Washington without renting a car. I took the metro to and from DCA and anytime I wanted to go downtown. The room was a bit tired and dated but the bed was comfortable. The atrium, while spectacular, allows sound to travel up to the rooms making it difficult to sleep when others are enjoying the lobby areas. The staff was very friendly and accommodating.

  • Stayed October 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gaithersburg, Maryland
Top Contributor
206 reviews 206 reviews
60 hotel reviews
Reviews in 75 cities Reviews in 75 cities
492 helpful votes 492 helpful votes
4 of 5 stars Reviewed October 19, 2011

I stayed at the Hyatt Regency Bethesda (October 12 – 15, 2011) for business reasons with colleagues. First off, I cannot say enough about the pleasant staff. Prior to my arrival I had to visit the hotel on several occasions for meetings and without knowing who I was, staff have always been pleasant and welcoming. On-site, once again Hyatt staff rose to the occasion. Whatever our group's needs, anytime help was requested from a staff member, we never got a “that’s not my job” attitude, ever.

I stayed in a king room on the third floor. My king room was very large and very comfortable. The king rooms are large, unless you get a corner room. One of my colleagues was in a king room on the 8th floor in a corner, and it was very tiny. Avoid a corner room if you can.

My room had an armchair, table, work desk & chair, dresser, large TV (not flat screen, if that’s important to you), I-pod docking station/clock, large bathroom. Internet was not free ($9.95 for basic Wi-Fi for 24 hours) but it was very efficient. One click and I was connected. I never had any dropped connections or any problems.

I found the elevators to be fast and efficient, with short wait times, despite the hotel being sold out during the time we were there.

A safe, would have been nice. Also a mini-fridge would be great, although there are soda and ice machines on the odd-numbered floors. There is a gym and indoor pool on the top floor. Parking was fine and reasonably plentiful when I checked in (around 4 pm on a Wednesday). I parked on P2 with easy access to the elevator. Parking pricing was pretty standard for the DC area.

Warnings – the walls are thin. My first night, there was a loud talker staying in the adjoining room and it was almost like she was in my room. Also, the plumbing leaves much to be desired. I heard every toilet flush and shower that the person above me took.

I didn’t get a chance/need to use room service or eat in any of the restaurants. Our meals were handled by banquet catering and our meals were great! For breakfast there was an omelet bar, oatmeal bar with lots of toppings, sausage, bacon and a wonderful French toast/pound cake confection. Lunches included salads, soup, meats, potatoes or rice and dessert (try the lemon sorbet). Surprisingly, for hotel food, everything was tasty. Wait staff were on the ball and attentive each time I had a meal or snack.

If you don’t want to eat at the Hyatt, there are several restaurants nearby. A personal fave is La Madeleine. It’s a French bistro with soups, salads, sandwiches, baked goods, etc. There’s also a Subway sandwich shop across the street. Plus, if you’re familiar with the Metro system (Friendship Heights) is a metro stop away and there are lots more eating choices there. On Saturday, the Bethesda Women’s Co-op Farmer’s market is about a block away. You can find baked goods, fruit, preserves, home-made dishes, vegetables, plants, jewelery, a flea market and much more there.

The Hyatt is convenient to all 3 DC airports, although BWI will be costly in terms of time and money, because it is a long ride from the airport to the hotel. I always advise our visitors to fly into DCA or IAD. With DCA you also have the option of taking the Metro, a cab or airport shuttle.

BTW, the Hyatt has one of the best business centers I've run into on my travels. There were several computer stations, 2 printers, a fax machine and a high-end (heavy duty) printer. Printing from the computer was $1 a sheet. Copies were 25 cents a sheet.

All in all, the Hyatt is a good option if you're traveling for business or leisure and don't need upscale amenities. Feel free to send me a PM if you have specific questions about the Hyatt or DC/Maryland travel in general. Happy travels!

Room Tip: Avoid a corner room. They're smaller.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 14, 2011 via mobile

Stayed here for a wedding and found it to be reasonably located (on the red line so easy to get into DC). The rooms are mediocre and drab and generally dated (I felt as though I was staying in a late 1980's ideal of a chic hotel) but the beds are very comfy. The hotel has a great restaurant--The Daily Grill--and it had a lot of great menu options. The garage was awful: a terrifying and expensive concrete maze that had few open spaces. Overall, it was fine. Not luxurious but not the worst hotel I have stayed at in my life.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
1 review
5 of 5 stars Reviewed September 27, 2011

We got this hotel through Priceline by making a bid. The staff was wonderful,rooms were quiet and comfortable. The staff was friendly and competent. The metro is just outside the front door. We really enjoyed our stay.
susan

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, Colorado
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 24, 2011

Had a last minute trip to DC and not hotels available in town. I had stayed at this hotel on business once and knew it was right on top of a Metro station. The staff was professional and very helpful - even provided us an umbrella when we were going out and it was raining. The location was perfect with everything you could want a short walk away - food, entertainment, shopping and the Metro. It took less time to take the metro downtown than it took us to drive! Price was ok, but not a great value with the room next time I would stay in one of the newer hotels that are all within a few blocks.

The room was the main issue, none of the many light switches did anything except the one in the bathroom that you had to close the door to reach - think about that. The room was large but in poor repair, it was worn, outdated and not well decorated. There were stains on the wall paper, rusted pipes exposed and the carpet was worn.

Even though I am a gold member no breakfast was included with the room during the week or on the weekend.

Save some $ - We had a car, the hotel charges $15 a day with in and out or $20 for "free" valet. The garage they use under the hotel charges $10 a day but no ability to go in and out, so if you are not driving during your stay very often then save money and just pay at the garage.

Room Tip: Higher floors have less traffic noise
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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