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“Restaurant consistently incredibly bad” 1 of 5 stars
Review of Doubletree Hotel Bethesda

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Doubletree Hotel Bethesda
3.5 of 5 Hotel   |   8120 Wisconsin Avenue, Bethesda, MD 20814-3624   |  
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Ranked #5 of 11 Hotels in Bethesda
GreenLeadersSilver level
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Restaurant consistently incredibly bad”
1 of 5 stars Reviewed October 15, 2009

I live nearby but have friends who stay in the hotel during conferences. I've met various people at different times in the hotel bar, "OZ," and it has always been loud, with incredibly rude and inefficient service. I just spent 10 minutes looking for the barman who agreed to wait on us but couldn't be bothered to tell us what beer was available. (Answer: no taps, no dark beer, lots of Bud).

With so many good places in the immediate neighborhood, there is no reason to stay in the hotel and be first ignored, then insulted, then ripped off.

Stayed October 2009, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT-Bethesda, General Manager at Doubletree Hotel Bethesda, responded to this review, November 16, 2009
Thank you for your valuable feedback. We take local and out of town visitor comments seriously, using our guests' insight to address any and all deficiencies. Your experience was not of the norm and I hope you will give us another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Livermore, CA
1 review
4 of 5 stars Reviewed October 12, 2009

I stayed here for a business trip at NIH. The room had just about everything I wanted, but I had to request a refrigerator several times before getting it. The first morning I requested room service for breakfast to get an early start, but it was late. My major complaint was with the shuttle service that was reported to run on the hour to NIH. There was a different driver everyday, and the timing of it varied from on time to 50 minutes late depending on the driver and how busy they were. Overall, everyone was very nice and I got what I needed, except for the hourly shuttle service.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT-Bethesda, General Manager at Doubletree Hotel Bethesda, responded to this review, November 16, 2009
Thank you for your comments and insight. Since your review we have added shuttle service to compliment NIH's and assist in overcoming the delays caused by the enhanced gate security at the facility. Please let us know when you return, so we can provide you with proper and timely services for all your needs
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Houston, TX
1 review
5 of 5 stars Reviewed October 8, 2009

With hourly shuttles to the NIH (and being within walking distance), this hotel is very conveniently located for someone who will be visiting NIH. The hotel was very clean and the staff friendly and helpful. Also close to good restaurants and bars so there were good nightlife options close by. The beds were extremely comfortable!

  • Stayed October 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
1 review
5 of 5 stars Reviewed August 14, 2009

Stayed over the weekend and enjoyed our stay. The bed was super comfortable. I had a great sleep. The decor in nice and breakfast was scrumptious. Many choicese to choose from. Would recommend again.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT-Bethesda, Owner/ manager at Doubletree Hotel Bethesda, responded to this review, August 23, 2009
Thank you for your valuable feedback and helpful insight. We strive to exceed guest expectations by learning from the experiences you share with us. We look forward to your return visit in the future and allowing us to make us your home away from home

Sincerely
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Annapolis, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2009

This hotel has a phenominal staff. We had planned to go out fo the evening but with no idea where to go. The staff had plenty of suggestions including lists, maps and the best way to get there. We had a wonderful night sampling the best of Bethesda right outside the back door. We must have had 150 bar/restaurant choices within a four block square. We sampled some of the sushi inside the hotel and it was first rate. The accomodations were very nice and of course very clean. The summer rates are incredible too. We only stayed one night, but we wanted to stay a lot longer.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne,Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2009

We stayed here for 3 weeks, on holiday and to attend a conference. The hotel was great value, we paid in advance and got a rate around USD80 per night. Reception service was good, we got everything we asked for. The dining room breakfast was perhaps a little expensive, but there are plenty of excellent breakfast places all around. In fact, the best thing about this hotel was it's proximity to a full range of great restaurants, all within easy walking distance. In three weeks, we could have eaten in a different place for every meal of every day. The room cleaning was somewhat variable. Sometimes we had bathroom supplies which weren't replaced when used up, or coffee sachets not filled up. But the room size was great, and we had a great view from the 15th floor over the streets of downtown bethesda. The business centre had computors which were free to use, they seemed to be open whenever needed, even very late at night.. It's a 10 minute walk to the metro, and the beds are soft and comfortable with good quality linen. We would definitely stay here again.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2009

As a professional Meeting Planner, I support a number of events locally and across the country. The Doubletree Bethesda Hotel and Executive Meeting Center is a wonderful venue for corporate meetings and events. The staff is very personable, professional, solution-oriented, and friendly. I will sum up my experiences to the analogy of a marriage of convenience (oh-my-goodness-my-biological-clock-is-ticking-I'll take you-yeah the one holding the fried bologna-sandwhich!) versus a long-term marriage commitment with a truly compatible spouse. Operative word being compatible.

A marriage of convenience with a spouse that is practical, relatively attractive and “good for you” may offer security and mundane contentment. This type of union could work well for many years depending on how conservative your needs are. However, for the romantic, you experience and come to anticipate joy and longevity with a truly compatible spouse who exceeds your expectations and whose approach to life and problem solving may be just as effective, but different, delightfully innovative, and completely out-of-the box from anything you have ever experienced. For me, the Doubletree Hotel and Executive Meeting Center is that "compatible spouse" who literally offers the comfort of freshly baked chocolate chip cookies each day upon request.

Most hotels offer a consistent, traditional standard hotel experience that meets the customer’s basic lodging and meeting needs. However, the Doubletree Bethesda Hotel and Executive Meeting Center appeals to modern, savvy Meeting Planners with its state of the art audiovisual support and equipment, trendsetting execution of banquet services and functions, and comfortable meeting space.

Only a few negatives, I wish they had a sister-property in downtown DC; limited parking during hectic times; and the erratic, charbroil food smells from the neighboring restaurant in two meeting rooms at this facility. However, the hotel responded very quickly with no excuses in offering a solution to adequately address this last concern. I still maintain my opinion that the Doubletree Hotel and Executive Meeting Center is a venue that is conducive to a fun, budget sensitive and productive meeting experience. Besides we all could use some good clean fun, as we try to formulate answers to the harsh realities and uncertainties of these economically challenging times at meetings.

Monica Washington, CGMP
Meeting Planner

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Bethesda

Address: 8120 Wisconsin Avenue, Bethesda, MD 20814-3624
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bethesda
#1 Best Value Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Bethesda 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more   less 
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Also Known As:
Doubletree Bethesda
Bethesda Doubletree

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