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“One front desk staff member needs sent to charm school” 4 of 5 stars
Review of Doubletree Hotel Bethesda

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Doubletree Hotel Bethesda
3.5 of 5 Hotel   |   8120 Wisconsin Avenue, Bethesda, MD 20814-3624   |  
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Ranked #5 of 11 Hotels in Bethesda
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654 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Geneva, Switzerland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2012

Stayed 4 nights, had an excellent stay. Room was spacious, clean, modern. Staff were friendly and helpful. Nice starbucks right in the lobby if you don't want to sit down for big breakfast. Free wifi! Walking distance to metro and lots of restaurants.

Will note that my stay as a guest was excellent, but as the organizer of a small meeting had a slightly different experience. Room was well set up and easy to use, but took a long time to get an answer on questions in advance, people weren't always easy to locate. Still, overall a fine experience.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Main Line area-Philadelphia, PA USA
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

Stayed here for two nights for a conference held within the hotel. The conference facilities were great and very convenient. The hotel is about a mile from the metro station. Service was very good, food just OK. There is no spa. The room was very basic, with no mini bar, refrigerator or anything special. The usual $5.00 bottle of water is provided. On the positive side, you do get free wifi which was of good quality throughout the hotel. Staff was very friendly and attentive. Lots of good restaurants within a block or two and I'd suggest eating out where possible. The food provided for the conference was reasonable however. If you are looking for a place to stay for a day or two, this is just fine. If looking for a vacation resort, there are better options.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 21, 2012

This is a quick, bullet point review: the Good:
* Large Rooms recently renovated
* Excellent Location
* Priced Right
* Extremely comfortable beds
* Service at wine bar/restaurant was excellent
* Bath was clean
* The warm cookie at check in is a nice welcome--too bad they aren't provided every day!

The Not So Good:
* I was never able to get hot water from the shower and warm water was spotty at the sink. I noted this on the repair comment card first night, but nothing was done. At checkout, I did indicate my unhappiness at not having hot water in my room-a small compensation was given for my restaurant bill, which I appreciated but I would have expected more since hot water would seem to be a basic.
* Rooms have heating/air conditioning via wall units-which I have found are always noisy.
* Although I did not need to park a car, it does not appear that there is enough on site parking available.
* It did not appear my room was vacuumed at any time during my stay (3 nights) based on observations.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, November 27, 2012
Thank you for your valuable feedback. Although you have highlighted some positive aspects of your recent stay with us, we do appreciate the details of your concerns, so we can address and correct the deficiencies. Thank you again for taking valuable time to share your comments and for selecting our property for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2012

It was a really good place to stay. The shuttle picks you up from the Metro and can take you there too. Only a 10 min ride. You can walk it too. Only takes like 15 min or so. Its a nice little walk. The front desk was courteous and I had no complaints about them. They gave us the cookies which were delicious. And we had them everyday we stayed. The only complaint was the toilet, I had to hold the handle down till it flushed but everything else was on point. Well worth it!

There is a pizza place right across the street and a CVS and 7-11 a couple blocks away. You gotta go to Rock Bottom Restaurant not far at all. Delicious..

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, November 27, 2012
Thank you for taking the time to share your feedback. We will review your comments with our team, so we can address your noted deficiency. Thank you also for highlighting the positives about our staff and service, as our entire team is always focused on taking care of our guests. Thank you again for sharing your valuable feedback and for selecting our property for your stay. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed here two nights and were very pleased. Our room was large and comfortable with a king sized bed. We arrived after two flights (one a ten hour overnight) from Buenos Aires so it was great that it was ready immediately.
We have found the staff to be friendly, polite and ready to the extra mile to help us. I wanted a manicure and the front desk whipped out a map to show me where exactly the salon was and offered to book the appointment. I missed the shuttle to the Metro and one of the managers insisted on dropping me off personally. Great people!
The food is good. We enjoyed crab chowder and blackened prawns and scallops. We did not take full advantage of all the facilities and there is a pool open in the summer. Good restaurants nearby, Onsite gym a five yoga studios nearby. I walked back from the Bethesda Metro station which took ten minutesé Wifi in rooms and business center.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, Arizona
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2012

great food, excellent service. Did not stay in a room. Attended 2 social functions for high school reunion. Brunch was terrific with the best french toast. Conveniently located with easy valet parking.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Bethesda

Address: 8120 Wisconsin Avenue, Bethesda, MD 20814-3624
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Bethesda 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more   less 
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Also Known As:
Doubletree Bethesda
Bethesda Doubletree

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