When we arrive at a hotel and enter our room the first thing we like to check for is bedbugs. In fact we had a discussion with the hotel night manager at check in about this issue because there was a recent alert on a bedbug database about a room on the 6th floor that had bed bugs (which the manager had no idea about and also disputed). When we arrived at our room we found evidence of a dead bug (I don't think it was a bed bug) on the mattress cover and immediately called the manager. When he arrived at our room we had a discussion about the hotel's protocol in dealing with these issues which included not renting the room and the rooms above/below/adjacent to it until the exterminator can examine. The room we were moved to showed no evidence of bedbugs and we accepted the room. A hotel can't control what guests take with them into the room it can only control how it deals with problems when they do arise. What is of some concern though is that our friends checked into the hotel a few hours after us and were given the room with the dead bug. Maybe the manager was confident it wasn't a bedbug but if I were the manager I wouldn't have rented the room until I had my exterminator take a look.

The Valet at the hotel is a complete disaster. They lost our ticket the first morning and therefore couldn't find our key. Not a big deal as I looked at all the keys and pointed ours out. We we returned to the hotel I told the valet that the previous valet lost our ticket so he gave us a handwritten ticket to match the previous lost ticket. When I presented the handwritten ticket the next valet still couldn't find my key because the handwritten number didn't match any of the keys. Not a big deal I just pointed out my keys again. The following morning we went to check out of the hotel at 7am and we were the only ones at valet. I handed in my ticket and the valet brought up my car but a second valet brought the car back to the garage because he didn't know the car was going out. When I asked where my car was the valet apologized and ran to get my car but the only problem was that he brought up the wrong car. After about 20 minutes they finally got it right.

Pros: Beds were comfy and the breakfast was decent though the buffet options were a little limited.

Next time I'll stay at the Hilton down the road.

Stayed here for a convention over a weekend. Valet parking & hotel check-in were both swift & friendly. The room was spacious, very clean, and comfortable. The meeting facilities for the convention were more than adequate. There are a variety of restaurants, in terms of cuisine & price range, within walking distance.of the hotel. We stayed on an upper floor, and had no trouble getting an elevator resonably quickly (this can be an unexpected difficulty at some hotels).
Good luck if you need a consistent & reliable wi-fi connection in your room. Our room was centrally located along the hall and none of the three devices I had with me could keep a wi-fi connection; usually I couldn't even log on. Other hotels seem to have no trouble like this one does with wi-fi, but other than that I have no complaints about the accommodations or the service.

Stayed here for family wedding. Very convenient as reception was at this hotel. The food was surprisingly good (I did not really have high expectations though)- both room service and downstairs dining. We had a junior suite and our family of four stayed comfortably. Downside is valet parking seems expensive for this part of town and we ended up waiting 30 minutes for our car to be retrieved (!) & almost made us late for wedding so plan ahead on this-- poor design of parking garage/drop off that has been mentioned in previous posts. I think on weekends can save money by parking near hotel (need to put money in meter until 10 pm)-- we didn't get a chance to do this option.

Basically, clean and good value for a hotel.

We got great pricing via price line. Actually better than the hotel would give us! The staff n day one was curtious and seemed helpful. Did do what I thought they said they would. Day 2 staff in corporate roundabout way told me I was on my own. We also were out for about 2 hours , came back and found our room, half done and no cart in sight! They took the tip, piled the towels by the door and were gone. Room is clean and nice. Sometimes when we get a great deal on price line we get the room with no view next to the bar, ice machine or elevator, that did not happen so they got n extra star for that. For our rate I would stay again.