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“Nice rooms but quite isolated” 4 of 5 stars
Review of Bethesda Marriott Suites

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Bethesda Marriott Suites
3.5 of 5 Hotel   |   6711 Democracy Blvd., Bethesda, MD 20817   |  
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Ranked #3 of 11 Hotels in Bethesda
New York City, New York
Top Contributor
217 reviews 217 reviews
38 hotel reviews
Reviews in 83 cities Reviews in 83 cities
72 helpful votes 72 helpful votes
“Nice rooms but quite isolated”
4 of 5 stars Reviewed June 9, 2013

You may well be up here, as I was, at the behest of one of the behemoth organizations in the nearby corporate parks. In my case this was NIH. The rooms are very nice and service is good. There is a combo indoor-outdoor pool which is a nice amenity. The big problem, if you come sans car, is isolation. You are 2 miles from the metro -- there is a shuttle that runs 1x/hour and then you are 3 stops from downtown Bethesda and about 10 stops from Washington. There are restaurants including Legal Seafood and CPK at the big mall that is a 1/2 mile walk. There is another mall and some more restaurants about 1 mile away in the other direction. wifi tip: if visiting NIH is that you can get a high room facing the courtyard and continue to use their wifi instead of the $13 hotel wifi.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 9, 2013
Thank you for taking the time to share your feedback from your recent experience at our hotel. We appreciate you staying with us while visitng NIH. Please let us know if we may ever be of assistance to you in the future.
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227 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
NY, NY
Top Contributor
100 reviews 100 reviews
62 hotel reviews
Reviews in 59 cities Reviews in 59 cities
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed June 6, 2013

We stayed here over Memorial Day weekend. There were some issues with the front desk and housekeeping - the service was a notch down from a typical Marriott. But the size of the room and layout were a step up. The bed was a little firm, but not too bad. The breakfast can be passed on unless it is included. If not, head to Starbucks down the street. Overall, good location for family trip to DC.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 12, 2013
Hello NYCandworld, Thanks for taking time to post your comments. We take pride in our team and I am disappointed that we fell short in delivering the warm and inviting service to you. Please know that our entire team views and acts upon all of the comments shared on Trip Advisor and that we all feel that we have let you down and that it will not happen again.

We hope to have the opportunity to regain your trust in the future. Thank you.
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Indianapolis, Indiana
1 review
1 of 5 stars Reviewed June 6, 2013

As someone who makes and confirms reservations for a high frequency business traveler, I contact hotels several times a week. The reservation staffperson at the Bethesda Marriott Suites that I just spoke with was hands down the worst I've encountered...very inefficient and rude. I was confirming a late arrival -- it took 15 minutes on the phone and to top it off she gave me a false confirmation number! I hope the rooms are nice, but I didn't get a good impression of the service. It would not be on my list of hotel options for the business traveler in Bethesda.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 9, 2013
Thank you for sharing your feedback concerning your issues experienced today while confirming updates to your reservation at our hotel. Based on your comments I would like to apologize for the manner in which our staff responded. This is not consistent with our level of service and was dissapointing to hear. Our objective is to provide exceptional customer service so when we fall short of that goal it is not taken lightly. I welcome an opportunity to discuss this matter with you further and can be reached at marty.roth@marriott.com. Thank you again for taking the time to make us aware of your experience so that we may have an opportunity to learn and improve from it.
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Oyster Bay, New York
Top Contributor
78 reviews 78 reviews
8 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 5, 2013

Coming into town for a neighborhood reunion with some childhood friends, we looked for a place that was close to my friend's house and found the Marriott Suites. Check-in was a breeze and the desk help was very friendly and was happy to explain the parking and the amenities. The room was perfect for the three of us as there was a pull-out couch in the living room for my sister and a very comfortable bed and nicely decorated bedroom separated by surprisingly quiet glass french doors. The shower had great water pressure and strong jets. The bathroom had sliding doors and was accessible from either the bedroom or the living room which allowed both privacy and ease of use. Be aware that parking in the garage costs fifteen dollars a day and with the swipe of your room key, you may enter and exit as often as you wish for the same amount.
All in all, the Marriott was clean, friendly, and was very conveniently located with quick access to either highways 495 or 270. On a future visit, we would definitely stay again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 9, 2013
Thank you for your post concerning your experience at our hotel. We are glad to hear that you found it to be a pleasant stay and hope that you enjoyed reuniting with your childhood friends. We hope to see you again on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2013

This was a great property and conveniently located for my stay. Front desk staff were efficient and friendly and the F&B staff was good. The suites had a good amount of space and this was one of the facilites that had power plugs where I needed them. TV in the bedroom was good, but a very old TV is in the living room area and seemed really out of place. Mattress and pillows were fantastic. Fitness center overlooks the pool area and had a good selection of machines and was well ventilated. I normally stay at limited-service Marriott properties so the daily rate of a full service is hard to handle - I will get over it.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 9, 2013
Thank you for trying out our property and sharing your experience on Trip Advisor. We hope that you will keep us in mind for your next return visit to the Bethesda area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 31, 2013

This all-suite hotel turned out to be a great choice for staying close to Washington, DC, but giving us a suburb to return to at night. the suite allowed us to stay in our private room while our child had her own space in the living room. The suite was clean, cool during the hot week, and stocked with a wet bar/sink, two televisions, desk, large bathroom, etc. The hotel is located in an office complex next door to the Montgomery Mall, and close to the White Flint Mall, Tysons Corner Mall, and plenty of restaurants. One drawback is that you have to pay $15 for overnight parking, and all of the spaces are in a garage. A short enclosed bridge connects the lobby to the garage. There is a pool (indoor/outdoor) that our child enjoyed. We also frequented the Starbucks in the lobby. The front desk staff changed so often, and we felt that was inconsistent. But all of the staff members were fairly friendly and helpful. It was nice being a frequent Marriott guest and receiving the complimentary breakfast and wireless internet.

Room Tip: High Floor Facing Front of Hotel Not Pool
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marty_Roth, General Manager at Bethesda Marriott Suites, responded to this review, June 9, 2013
Thank you for your feedback concerning your recent experience at our hotel. We are glad to hear that you found the accommodations to be a great choice for you and your family. We hope that you will keep us in mind for any return visits to the area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

Stayed for two nights for a soccer tournament. Extremely polite and professional staff. Very clean rooms. Nice pool. Food very pricey. Didn't like the bathroom configuration. Overall very good. Very nice area, easy to get around.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bethesda Marriott Suites

Address: 6711 Democracy Blvd., Bethesda, MD 20817
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bethesda
#3 Family Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bethesda Marriott Suites 3.5*
Official Description (provided by the hotel):
Warm and inviting hospitality welcomes guests to the Bethesda Marriott Suites, a sophisticated hotel in North Bethesda, where travelers can enjoy some of the largest guestrooms in the county. Conveniently situated near I-270, the I-495 Beltway, D.C. Metro and three major airports, our hotel's North Bethesda location is just 30 minutes from downtown Washington, D.C. Making it an ideal choice for family vacations, business travel or extended-stay needs. Large guest rooms feature warm tones, a separate living room and large bedroom, all designed with comfort and convenience in mind. Plush bedding ensembles, king-size beds and high-tech amenities combine to insure an outstanding hotel experience with convenient access to the National Institute of Health, Food and Drug Administration, Suburban Hospital and other destinations. Our Bethesda hotel's free shuttle service to the Metro and other local points, makes it easy to enjoy area museums, monuments, restaurants, shopping and entertainment. ... more   less 
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

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