Following other reviewer's advice we choose the Marriott Suites in Bethesda for three nights. It was a good choice. The rooms are all suites which includes a sitting area. They are very comfortable, clean, well maintained, and good toiletries. The bed was comfortable. The lobby has a friendly feel to it with professional check-in agents. The parking is easy and accessible. Restaurant and lounge are handy and very nicely laid out. We were impressed with the how friendly the wait staff were. We only had breakfast there, but were satisfied with the quality.
We did have room service our first night, just ordering a burger. That was a little disappointing. A plain cold bun with a small over done patty. It lacked sufficient condiments and we had to request more. That needs improvements.
The other areas requiring improvements are the lack of a bell hop when you drive up. This is a nice hotel, so where are the bell hops. Never did see any.
I have a real hard time with being charged $12.50 a day for wireless internet hookup. To improve customer satisfaction they should get off that kick. Its an irritation that isn't necessary.
The bottom line is we would stay there again if in the area.
- Official Description (provided by the hotel):
- Bethesda Marriott Suites in Maryland combines exceptional services and facilities with style, making it the perfect location for meetings, receptions, weddings, and social events near Washington DC. ... more less
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- Also Known As:
- Bethesda Marriott Hotel Bethesda
- Marriott Bethesda