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“Just Okay” 3 of 5 stars
Review of American Inn of Bethesda

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American Inn of Bethesda
2.5 of 5 Hotel   |   8130 Wisconsin Ave., Bethesda, MD 20814   |  
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Metro Package
Ranked #6 of 11 Hotels in Bethesda
New Jersey
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Just Okay”
3 of 5 stars Reviewed January 29, 2014

We have had a lot of experience with hotels in the DC area due to family living there and this was a good price, clean, included a so-so breakfast. I would recommend if you were just staying overnight as we were, but have stayed at much better hotels in the area. Prices fluctuate so we have to try many different ones. The windows had frost inside the room although I wasn't cold. We did get free parking, which is very unusual in Bethesda.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, January 31, 2014
Thank you for taking the time to leave your honest feedback regarding your experience at the American Inn. We are working very hard to improve the quality of breakfast offerings and service at our hotel. We will be introducing hot items to the breakfast soon, which we are very excited to implement. We will also be making additional changes to the property in the coming months that will help to improve our quality and exceed your expectations. We hope that you will stay with us again in the near future.
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204 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Princeton, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2014

This is one of the worst hotels I've experienced. The walls are paper thin - I could hear people talking in the room next door until after 1AM, and that was with earplugs in my ears. Doors slam and reverberate through the building. The heat didn't work properly on a very cold night. Bed was uncomfortable, pillows rock hard. The shower fluctuated constantly as did the water temperature - there was barely enough hot water for a short shower. The price is low, but the quality is lower.

  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, January 22, 2014
Thank you for giving us your feedback on our hotel. I regret that you experience at the American Inn fell extremely short of your expectations. It is our goal to create a comfortable, pleasant and inviting environment for our guests at the best overall value in Bethesda. However, it is obvious that we failed to do that for you during your last visit. I have reviewed our preventive maintenance plan regarding the hot water to ensure that we are providing hot water to every guest every time they turn on a faucet. My staff is assessing the quality and comfort of our bedding and linens. We are replacing them as needed. Finally, we do have rooms that are in quieter locations throughout the hotel which may have been more comfortable for you. We hope that you will give our hotel another try during your next visit to Bethesda so that we can wow you with our service and value.
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Salisbury, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2014

I was very pleased with this Bethesda gem of a hotel. It is nestled off of busy Wisconsin Avenue, close to everything. There are beautiful flower arrangements in the lobby and it has a Boutique, welcoming feel. The room was clean, quiet and the bed was very comfy. We pulled in, parked, was checked in quickly and went to our event. We had an awesome stay and would highly recommend the American Inn!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, January 22, 2014
Thank you for taking the time to talk about your experiences at our hotel. I am glad to hear that we met your expectations during your last visit to Bethesda. We hope that you found our hotel to have the best balance of comfort, service and value in Bethesda. We look forward to your next visit with us!
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Enfield, CT
Top Contributor
82 reviews 82 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed December 29, 2013

My wife and I stayed here for two nights while visiting family over Christmas. Our room was small but clean, and the beds were very comfortable. The bathroom was very small. Although the hotel was not nearly at capacity we did hear conversations from the hallway and doors slamming at night, so I think it could be very noisy if full. The front desk staff was extremely friendly and helpful.

The biggest problem we had was that housekeeping never showed up to service our room after the first night. Granted, this was on Christmas day itself, but if you are going to take in guests on that day you should have all services available. I would have given the American Inn three stars otherwise.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, January 22, 2014
Thank you for taking the time to share with us your experience at the American Inn Bethesda. It is our goal to create memorable experiences for every guest. I regret that some of your memories were not as pleasant as we would have hoped. In order to provide our staff the opportunity to spend time with their loved ones over the Christmas holiday, we provided a limited housekeeping service to our guests on Christmas Day. I apologize that we did not set a reasonable expectation of housekeeping service for you during your stay. Please understand that this was an uncommon situation. I hope that you will try our hotel again in the future as we strive to offer the highest level of service at the best overall value in Bethesda.
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed December 19, 2013

we reserved for a group of 17: double rooms and meeting space. The hotel staff was very responsive during our planning phase. All of the guests were very happy with their rooms and amenities (like the free wi-fi). The staff was helpful and attentive to our meeting room needs and went the extra mile to make sure we had every detail in place for our meetings. We chose the hotel because of the room cost/meeting room rental fee (much less expensive than the other hotels in the area) -- but we got excellent value for our dollar.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, Manager at American Inn of Bethesda, responded to this review, December 20, 2013
Thank you for your feedback and patronage. I am happy to hear that we created a good balance of quality and value for your meeting. Our staff is committed to exceeding our guests' expectations and we look forward to serving your accommodation needs again in the near future.
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Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2013

I stayed on the 5th floor for a week. The room was clean, well appointed and a decent size - worth about $100 a night. It's about a 10min walk to the NIH. The breakfast is not so great. It's in a decent location with lots of restaurants and bars within walking distance. The staff were OK. I would stay again!

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, November 25, 2013
Thank you for your feedback. We appreciate your business and are glad to hear that our hotel was a good option during your recent visit to NIH. I also appreciate your observations regarding breakfast. We will make some changes to the quality of offerings and presentation to ensure that we are meeting and exceeding our guest expectations. We look forward to your next stay with us.
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Redwood City, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 15, 2013

Rodents were clearly running in the walls at night- I wasn't sure if they were mice or rats. I was on the third floor and my travel companion was on the fifth floor and reported the same thing. This was disgusting. Otherwise the room was ok but clearly very dated with out of place dropped ceiling panels. Staff was friendly.

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, November 18, 2013
Thank you for leaving your feedback on our hotel. I also appreciate you reporting your concerns to the front desk at check out. This gave us an opportunity to do a full inspection of the entire part of the building where you stayed. Although our licensed pest control provider has found no evidence of rodents in any of our rooms or public spaces, I understand how unnerving it can be to suspect pest activity during your stay. Please rest assured that we are closely monitoring this situation in the entire building and are taking appropriate steps to monitor and mitigate any potential problems that arise, particularly as critters seek refuge with the change in seasons. I would love the opportunity to speak with you further regarding your stay. Please feel free to contact me directly at the hotel if you have any other concerns or questions. Thanks for your business and we hope that you will try us again in the future.
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Additional Information about American Inn of Bethesda

Address: 8130 Wisconsin Ave., Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#6 Business Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — American Inn of Bethesda 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
American Inn Of Bethesda Hotel Bethesda
American Hotel Bethesda

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