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“Overall a good place” 4 of 5 stars
Review of American Inn of Bethesda

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American Inn of Bethesda
2.5 of 5 Hotel   |   8130 Wisconsin Ave., Bethesda, MD 20814   |  
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Hotel amenities
Ranked #6 of 11 Hotels in Bethesda
Tucker, Georgia
1 review
“Overall a good place”
4 of 5 stars Reviewed July 24, 2013

First they booked me into the wrong room where someone else was already booked. Never had this experience before! Had to go back downstairs with all my luggage and get another room. The room was fine, small but ok since I was by myself. The water at the sink was not very hot, which makes it hard to wash your hands or face. The breakfast was ok, not as good as other hotels I've been to, some of the bagels were not very fresh I think, but the coffee was good and the pastries were also good. Generally a good experience, except for the things I mentioned.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, September 5, 2013
Thank you for your comments, particularly regarding the breakfast. We are assessing the quality of the breakfast offerings and plan to introduce some new items and presentation in the near future. Any specific feedback and suggestions that you could offer to help us improve would be greatly appreciated. We hope that you will stay at the American Inn during your next trip as we build upon our success as the best overall hotel value in Bethesda.
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206 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Myrtle Beach, South Carolina
1 review
4 of 5 stars Reviewed July 19, 2013

I stayed for couple of days for family reunion. The room was small but clean. The breakfast had minimum selections and parking space was very limited. The front desk, Adeline, was very attentive and knowledgeable. She gave us recommendation of nice restaurants and where to go to spend a day in Washington DC. I would recommend this place if you don't mind with a tiny room.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, September 5, 2013
I sincerely appreciate you taking the time to talk about your experience at the American Inn, Ms. Parker. Adeline is a invaluable member of our team and I'm glad to hear that she exceeded your expectations as she is very passionate and committed to providing a high level of service. I look forward to your next stay at our hotel and hope that we will continue to wow you in the future.
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Potomac, Maryland
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 13, 2013

The rooms (I asked to change rooms) are all dirty looking and smelly. We had to sleep in our clothes because I didn't think the linens were clean. This was quite a surprise because of the neighborhood in which it is located. Further, there were a few scary looking characters hanging around the entrance to the hotel. This place is in dire need of a "Hotel Impossible" intervention.

I truly cannot recommend this place. Try the Doubletree next door - much better at around the same price.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl C, General Manager at American Inn of Bethesda, responded to this review, September 5, 2013
Thank you for your honest and candid feedback. I am very disappointed to hear that we failed to meet your expectations at our hotel during your last stay. It is our goal at the American Inn to provide a unique, comfortable and quality stay experience at a competitive price point for our guests staying in Bethesda. We are sensitive to the expectations of our guests and take your feedback very seriously. I can assure you that my staff and I are committed to responding to your observations. I hope that you will give The American Inn another try as resolve our shortcomings and build upon our successes. If you would like to speak with me specifically about your stay experience, please feel free to give me a call at (301)656-9300. I would love to speak with you. Thanks again for your comments.
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Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 27, 2013 via mobile

My husband had an appointment at Walter Reed so we decided to stay the night. When we checked in we were told that parking was first come first serve for their 20 car parking lot. We had to park in a different area a block away and pay for our meter until 10 pm. I am ok with a hotel not having parking but they should at least cover the cost of having to park in another designated area. We had a 1 bed room that was more like a shoe box. The room was tiny and walls are paper thin. We had to listen to the people next to us talking in normal voices all night. The free breakfast in the morning was less than desirable. The food was stale and coffee was like water. The staff was friendly which is the only nice thing I can say about this place. I would suggest people stay elsewhere to at least get your money's worth!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, Manager at American Inn of Bethesda, responded to this review, August 2, 2013
Dear gnatc26,

I am saddened to hear that we failed to meet your expectation at your recent stay with us and I sincerely apologize. Our goal is to exceed each guest's expectation and therefore appreciate you taking the time to share your feedback with us. I will be happy to discuss this in detail with you so please contact me at 301-656-9300 or email american.inn@baywoodhotels.com at your earliest convenience.


Sincerely,

Daniel Owusu
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Bogota DC, Colombia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 15, 2013

We stay in the Hotel for 2 days, and it was really a good experience. The breakfast was very good, very complete, in the Guapo´s restaurant, so it was very confortable. The neigborhood its nice and you can find anything yo need. The Metro station its a little far, like a 15 minutes walk.
The hotel seems very clean and neat.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, Guest Services at American Inn of Bethesda, responded to this review, August 2, 2013
Hello Juanse,

It is wonderful to hear that you have had a great stay with us. I agree that there are over 190 restaurants and almost 250 shops in the area in which you can have access to by using the free Bethesda circulator aside from our own shuttle that runs a mile only from the hotel. Thank you for sharing your great experience with us and we are looking forward in seeing you again. You can also enjoy some of our amenities like the outdoor pool, the fitness center and the business center on your next stay. For future reservations and/or inquires, you are very welcome to contact us directly at (301) 656 – 9300 or email at americaninn@baywoodhotels.com. Have a good day!
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Quezon City, Philippines
1 review
4 of 5 stars Reviewed June 14, 2013

Arianne and Zein so helpful and accomodating. Thanks everyone! Except for the parking lot. Because they don't have available slot, so you need to parked across the street! Well done to Arianne and Zein.

Room Tip: Room away from the elevators!
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, Guest Services at American Inn of Bethesda, responded to this review, August 2, 2013
Hello John,

We apologize for the inconvenience with the parking during your recent stay at the American Inn Bethesda. Our parking is limited but there is overflow public meter parking across the street from the hotel at a fee of $0.80 per hour. The American Inn feeds the meter at no charge to our guests from 7am-10am each day. This overflow parking is free of charge on Saturdays and Sundays. We hope to be able to accommodate your car at our limited free parking lot on your next stay. Thank you for highlighting the good service that our staff has provided. It is our goal to ensure that we meet all guest needs and satisfy their expectations. Thank you for staying with us and we are looking forward in seeing you again. For future reservations and/or inquires, you are very welcome to contact us directly at (301) 656 – 9300 or email at americaninn@baywoodhotels.com. Have a good day!
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Smyrna, Delaware
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2013

I believe made a mistake in letting their manger Dan go. Dan was a most informed person in all of Bethesda, Md. His knowledge of the area and town helped me in my many trips there to get around, find things, get to other places, banks, malls historic sites the whole gamut of any where that any value to see or do. His direction of services provided my the hotel itself was unparalleled and as a leader there was none I've seen that had as much confidence as he. for me
American did me a disservice in losing him. Now his last name and the spelling of it is lost on me but if he ever sees this he will know that I've always spoke the truth about the hotel and its personnel and I still so do. Dan had a vision for the future of the hotel and I wish he could have gotten it off the ground, but it was more than likey to grand of a plan for the owners to conceive but it sometimes takes bold looks and future vision as he had to continue to attracta and be the best. Good luck to Dan and good luck to American Inn of Bethesda, Md. By the way the hotel to me is still the best.

Room Tip: Walk the avenue and the town.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, Guest Services at American Inn of Bethesda, responded to this review, August 2, 2013
Dear Guest,

Thank you for your continued patronage of the American Inn Bethesda. We are glad to hear that Dan always provided you with exemplary service, a goal that we strive to achieve for all our guests. Our staff is dedicated to this goal and look forward to your future stays with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about American Inn of Bethesda

Address: 8130 Wisconsin Ave., Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#6 Business Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — American Inn of Bethesda 2.5*
Number of rooms: 76
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Also Known As:
American Inn Of Bethesda Hotel Bethesda
American Hotel Bethesda

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