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American Inn of Bethesda: Traveler Reviews

2.0 of 5
8130 Wisconsin Ave., Bethesda, MD 20814
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American Inn of Bethesda
Ranked #6 of 12 hotels in Bethesda
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118 reviews from our community

    Trip type
Traveler rating
    35
    41
    20
    10
    12
Date Rating
Toronto, Canada
1 review
“Conference at American Inn”
4 of 5 stars Reviewed September 17, 2012

My company held a conference in this hotel and we had an enjoyable experience. The rooms are a little tired but everything was clean and worked well. The key for us was the hotel staff. From the original booking, to the arrangements for the conference room, the assistance given to attendees, and the arrangements for coffee, lunch etc, the management and staff of the hotel could not have been more helpful and co-operative.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SteveTorontoCA about American Inn of Bethesda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, General Manager at American Inn of Bethesda, responded to this review
October 2, 2012
Thank you for taking the time to leave a reivew of your stay. We at the hotel welcome all guest feedback, especially when it allows us to improve upon our service and product delivery. Again I want to thank you for the comments. If you have any additional comments or concerns please email me directly at americaninngm@baywoodhotels.com. We look forward to seeing you in the future.

Dan Appolonio, CHA
General Manager
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Toronto, Canada
1 review
“Wonderful Customer Service!”
5 of 5 stars Reviewed September 17, 2012

We recently had a business meeting at the American Inn and were very impressed by the customer service of all the staff there. We worked with Cynthia to book the meeting space and the hotel rooms for the attendees. She is fantastic to work with, quick to reply to e-mails, arrange for a block of rooms for the attendees and help us with anything that came up during our stay.

I have stayed at many of the different hotels in the area before and by far the American Inn had the best rate and customer service.

We will definiately be having future events at the American Inn of Bethesda.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask May T about American Inn of Bethesda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeauAthia, General Manager at American Inn of Bethesda, responded to this review
September 19, 2012
Thank you for your taking the time to leave us a review. We look forward to your next visit to Bethesda. Thanks.

Dan Appolonio, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Unimpressive all around”
2 of 5 stars Reviewed September 15, 2012

Unprofessional staff, room without a closet nor hangers, stains in the bathroom, flimsy towels, one light didn't work. Breakfast was uninspiring, and the restaurant was empty during dinner time. An unimpressive stay and would not recommend it.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelerfrompdx about American Inn of Bethesda
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xxx8310, General Manager at American Inn of Bethesda, responded to this review
September 16, 2012
Dear Sir or Madam

Thank you for your taking the time to leave us a review. I was disappointed to see that the hotel did not meet any of your needs during your stay. I will share your experience with the entire staff, as we are always appreciative of guest feed back to know how we are, or are not, meeting and exceeding our guest needs. Thank you again for letting us know how we did, so we can improve upon our product and services for our future guests. If you have any further information to share please email me directly at americaninngm@baywoodhotels.com. Thanks.

Dan Appolonio, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bethesda hotels

Bethesda, Maryland
1 review
2 helpful votes 2 helpful votes
“Great hotel”
5 of 5 stars Reviewed August 28, 2012

I am an intern at NIH and I actually stayed at this hotel over a period of two and a half months and I can attest to the fact that the staff was very friendly and helpful, the room was kept very clean and the beds were very comfortable. Overall I would recommend this place for anyone to stay.

Pros:
-Clean
-Courteous
-Internet and printing access
-Comfortable
-Complimentary breakfast bar
-Near NIH/Walter Reed facilities
-Bus access right outside and short walk to metro (for commuters)

Con:
-Limited parking

Room Tip: Rooms near the side steps are quiter but rooms near the elevator makes for a shorter walk
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sheba W about American Inn of Bethesda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xxx8310, General Manager at American Inn of Bethesda, responded to this review
September 6, 2012
Thank you again for taking the time to leave your thoughts about your stay with The American Inn of Bethesda. The entire staff appreciates when guests provide feedback, and any that will allow us to deliver a better experience for future guests. If you should have any additional concerns or comments, please email me directly at americaninngm@baywoodhotels.com. Thank you again and we hope to see you in the future!!

Dan Appolonio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ithaca, New York
1 review
“Good hotel, very limited parking.”
4 of 5 stars Reviewed August 23, 2012

The room was clean, comfortable and truly non-smoking (I can tell, I am asthmatic!). Expect small rooms, this hotel is in a busy city and right next to NIH. Bathroom was clean, however, the shower faucet came off during use. The day clerk was very courteous and helpful. The night clerk was good, though he could have been a little more helpful regarding alternate parking. Parking is extremely limited, so do not arrive here without a "parking plan B." I arrived in the night and had the good fortune of grabbing the only available spot, which, however, was a really tight squeeze for my Lincoln. For a NIH visitor like me, the location was just perfect. Breakfast was sufficient. Lots of places around this hotel to get decent food. I would surely come back here.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sp354 about American Inn of Bethesda
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Additional Information about American Inn of Bethesda

Also Known As:
American Inn Of Bethesda Hotel Bethesda
American Inn Of Bethesda Hotel
American Hotel Bethesda
Address: 8130 Wisconsin Ave., Bethesda, MD 20814
Phone Number:
Region: United States > Maryland > Bethesda
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
#5 Business Hotels in Bethesda
#6 Family Hotels in Bethesda
Price Range: $
Hotel Class:2 star (2*)
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