When they had one restaurant in Rockville, this place was tops. It was always packed and for good reason. The food was good (especially the pizza), and the service was friendly and efficient. On my most recent visit to Bethesda I found Mama Lucia seriously in trouble and on it's way down. They have several restaurants now and it's obvious they've lost control. The service was slow, the kitchen was slow (and it wasn't a busy night at all), the pizza was chewy and salty, and one of the pasta dishes was completely inedible. The manager was friendly and tried, but it was clear he was powerless to do much. To add insult to injury, every ML location now has a "TV" installed which is a running billboard. Imagine having to be subjected to annoying electronic advertising while going out to eat! It's an outrage, and an indication of how out of touch the owners are with what's going on in their many locations. If they focused on the food and service they wouldn't have to resort to gimics to support the bottom line. I'm sorry to see what used to be a great place fall off the radar.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.