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“Great location, nice rooms” 4 of 5 stars
Review of Hilton Garden Inn Washington DC / Bethesda

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Hilton Garden Inn Washington DC / Bethesda
3.0 of 5 Hotel   |   7301 Waverly Street, Bethesda, MD 20814   |  
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Ranked #1 of 11 Hotels in Bethesda
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Great location, nice rooms”
4 of 5 stars Reviewed May 5, 2014

Reception : The reception staff were welcoming and informative.

Room : My room was really nice. There was a flat screen tv, 2 x queen beds, a good desk and chair if you need to do some work, a nice coffee machine (that was for free) and a clean bathroom. My bed was very comfortable too! The bathroom was clean and tidy but I am not a fan of material shower curtains.

Breakfast room : The breakfast was disappointing. I found that the croissants were stale on more than one occasion. I tried a cooked meal too and that was just bland and not very nice. It is nearly $15 for breakfast which I did not find great value for money. The service is also a bit disappointing.

Internet, WIFi was for free and there was always great connection so that part was fantastic.

I'd go back again for sure.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2014

We had booked this hotel to provide lodging and access to center city for a charity half marathon our daughter was running in. The accommodations were fine, but for us somewhat expensive although we understand DC prices. It is located about a block from the Metro station which got us downtown in about 20 minutes.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

I was nervous checking into this hotel because I have seen and read so many reviews talking about how bad the customer service is. But I found the service to be awesome and amazing! Samantha and Simone made my experience at this hotel one of a kind!

Stayed April 2014, traveled solo
Was this review helpful? Yes 1
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New York
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 29, 2014

My husband and I have just returned from spending a long weekend (4 nights) at this hotel while we played "tourists" in Washington DC. We drove down from New York Thursday evening, parked the car in the convenient on site garage ($15 per day) and were checked in quickly.

Our room was spacious and comfortable, with a king- sized"sleep number" bed and plenty of bath linens. We enjoyed being able to walk to both the metro into DC (about a 20 min. ride into the city, depending on what station you are going to) and to the many excellent restaurants that are near the hotel. We spent each day walking MILES to the sites and views in DC (wear only your most comfortable and supportive shoes!) and were happy to come "home" to this comfortable hotel in the evening. A quick change and we were out the door to restaurants in walking distance, then "home" early to get our feet up! The one and only disappointment of our stay was we had hoped to watch a movie each evening and the hotel carries NO paid movie channels. Just network TV, that's it.

We had done some research on DC sites/museums before we traveled and were glad we did because the hotel had very little printed material on anything in DC. However, when we asked if they might have materials somewhere we hadn't seen yet, the front desk staff member spent a full ten minutes with us, sharing and reviewing maps, giving recommendations, sharing best metro stops for each attraction.She was lovely; very professional and helpful.

Breakfast at the hotel is pricy - $30 plus tip for two. We found a Dunkin Donuts at the metro station for a quick bagel each morning.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 18, 2014

We stayed in the hotel for 6 nights. Perfect location, specially for easy accessibility to the better dining venues. Service was excellent. Bathrooms desperately need updating. Totally "unfriendly" to female travellers with the sad lack of good lighting and mirrors. Impossible to get ready for business meetings if one can't see one's face! Availability of kettles for rooms would have been a plus. Parking slots were terribly narrow.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewJersey
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 17, 2014

My daughter and I checked into the Hilton Garden Inn on April 14th. We had been visiting a nearby college and chose the hotel based on the reviews I read online. We were not disappointed. We were greeted at the front desk by Samantha who could not have been any nicer! She checked us in quickly and was very helpful and pleasant. We asked about going to visit some sites in DC and she pulled out a map and directed us to exactly where we needed to go. The metro was nearby and we had no problems navigating with her map in hand. As others have mentioned the elevator requires a room key to use which is a nice security feature. Our room was clean and comfortable. I've had more than my share of bad hotel coffee, so I was thrilled to see a Keurig in the room. Yes, the pool is small but we did go for about an hour and there was no one else there (except the lifeguard) so it was plenty big enough for us. I found the staff at this hotel extremely friendly and polite. Every person I ran into said Hello or offered to help. Even on the way out of the parking lot in the pouring rain the guard came over to help me swipe my room key (no glasses on!) with a big smile on his face. If I find myself in this area again I will definitely stay at the Hilton Garden Inn again. Thank you for your wonderful service!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2014

Hotel location works for walking booming Bethesda and closeness to Metro. Room is standard issue--extra blanket provided and necessary. Pool is coffee-cup size, but after expressing dismay at its scale and limited hours, i was offered a day pass to a terrific health club within walking distance. Made a huge difference in the quality of my stay. Helpful desk management a thumbs up.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC / Bethesda

Address: 7301 Waverly Street, Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bethesda
#2 Business Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Washington DC / Bethesda 3*
Number of rooms: 216
Official Description (provided by the hotel):
A chic, sexy, and entirely new downtown Bethesda hotel near the Metro. The Hilton Garden Inn Bethesda. Only one block from the Bethesda Metrorail station and two miles outside Washington DC. Step inside and soak up an ambiance equally abuzz with urban energy. Adorned in glass, with artful lighting and sleek lines, the airy two-story lobby offers an inspiring alternative to the typical Bethesda hotels near the Metro. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc / Bethesda Hotel Bethesda

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