This is my third stay here, and as always the check-in and out process was efficient and quick. When I had an issue with my air-conditioning making a noise, the response by the engineers was very prompt, and they sorted it out. I have stayed in several other hotels in the area, and find the hilton to be best suited for my needs.

This was my 2nd stay at this hotel where I stayed for an annual conference. This time I was planning on relaxing and watching TLC Sunday night....there are tons of sports channels on their TV lineup but no TLC! Missed out on Long Island Medium!

Computers in the business center are a bit outdated and one of them has a broken stand on the keyboard....also would appreciate some wipes in there to wipe down the keyboard. I couldn't print my boarding pass because they don't have Adobe PDF reader installed on them, so I had to go to the front desk to print it.....PDF reader is not exactly exotic software, also the IE browser doesn't support tabs.....quite a bit behind the times. Did appreciate that it was free to use the computers since I didn't have my laptop or other email device with me.

Overall a very good value and perfectly nice hotel.

The location was excellent and the rooms were good size for a hotel in this price range. The location is close to almost everything in downtown Bethesda, including the Metro and a huge variety of restaurants (the high-end specialty and department stores are about a mile closer to DC in Chevy Chase). The lobby was small but pleasant. The weekend we were there, a large arts and crafts show was being held a few blocks away, one of the best I've seen of these outdoor art shows. We were unfortunately on the same floor as the (tiny) pool and fitness room, which led to a fairly strong chlorine smell at certain times of day, but the noise was not an issue. The beds and pillows (non-foam) were comfortable, reading and working lights were excellent, and both the bath (decent size) and room were very clean. The staff was pleasant and helpful, but the hotel's breakfast buffet is basically an all-you-can eat single price ($15) affair, which, if you like a coffee/cereal type of breakfast, was simply not reasonable price-wise. Perhaps the hotel has a continental breakfast option on weekdays; they should make it available on weekends as well. There is a Starbucks a block away, about a two minute walk. Moreover, right next to the Starbucks is a municipal garage that is free on weekends, so you can skip the $15/night hotel parking (not unreasonable by DC standards) if you wish. One warning; while the hotel is close to everything in northwest DC, including American U., the National Cathedral, embassies, etc., the traffic on the main artery, Wisconsin Ave. can be very slow, so plan for and find alternate routes.

The hotel is in the heart of Bethesda, an upscale area with plenty of good restaurants, stores and cafes. It's less than two blocks to the Bethesda Metro stop. The rooms are large with business hotel furnishings. Staff were pleasant. The only downsides were a charge for parking and the use of a hotel "scent" that was pervasive and unpleasant to me.