We stayed at this bed and breakfast for four nights with another couple. I booked here based on the many glowing reviews on Trip Advisor, and while I agree with much of what has been said, I do think there are some areas that could use improvement.
The good: the rooms are lovely, very spacious and well-appointed. The beds are extremely comfortable. There is not a lot of space to put away your clothes, though, so if you like to unpack keep that in mind. In fact, our friends' room, the Library, did not have a bureau or drawers at all. Our room, the Billiard Room, had a very small shower also, although the bathroom itself was spacious. Everything was immaculate in both the guest rooms and the common areas, with the exception of the patio furniture which was okay but could have been a bit cleaner. Su and Andy were very welcoming upon our arrival, and seemed knowledgeable about the area. The breakfasts were very good, and it was nice to have several things to pick from (granola, breads, fruit, cereal) in addition to the hot entree of the day. However, if you are staying for multiple nights, you should know that each hot entree choice is basically a variation on a casserole theme - bread pudding, french toast, quiche, etc. in a casserole dish. I thought all of them were very tasty, but it did get a bit repetitive by the fourth day. The location is excellent, both for York Harbor and for the entire south coast of Maine.
The less good: the "snacks" left out in the dining area were pretty pathetic - some stale goldfish crackers and pretzels, a canister of cookies that appeared to be store bought and was never replenished during our entire stay, and a small bowl of wrapped hershey's chocolates. It would have been nice to have some kind of fresh-baked cookies or muffins as well as maybe a bowl of fruit around when we returned from a long day of sightseeing. Of more concern, however, was the rather unpleasant vibe we got from Su and Andy by the end of our stay. They were very friendly and welcoming when we first arrived, as I had said above. However, they became less friendly and sometimes even rather rude once they realized that we had done a lot of research before taking this trip and had ideas already for things we wanted to do and see. They seemed almost to resent not being able to guide us in our daily activities. It got to the point that Andy would say things like "Why would you want to go there?" or "Well, I'm sure you already have your list for today" in a condescending tone of voice. I didn't notice them behaving the same way towards the other guests who were there during our stay, but it looked like each of those guests was relying mainly on Su and Andy for itinerary guidance. I realize that part of the appeal of a bed and breakfast is that the owners are often knowledgeable about the area, and we did ask for their help and suggestions about lots of things, but it really felt like they were annoyed by the fact that we already had some of our plans in place. And the bottom line is whether they actually were annoyed or not, we felt like they were, and it made our stay much less enjoyable than it could have and should have been.
Our stay here was more positive than negative, but I doubt that we would stay here again based on our lack of connection with the owners. I really don't like writing negative reviews, especially about such a personal aspect of an inn, but I think this is the kind of information that might be useful to prospective travelers. If you are planning to visit and are happy to just be guided by Su and Andy, I'm sure you will have a wonderful stay. But if you are a planner and have ideas ahead of time, you may not enjoy your stay quite as much.
- Official Description (provided by the hotel):
- Experience casual elegance by the sea in an 1880s grand summer cottage estate located in the centuries-old resort of York Harbor on the Southern Maine coast. Nestled amidst woodland gardens and fountains, once a York Historical Decorator Showcase home, and a short stroll to the Cliff Walk, long sandy beaches, and restaurants, Tanglewood Hall offers a soothing peaceful romantic sanctuary just over an hour's drive north of Boston, with Ogunquit, Kennebunkport, and Portsmouth nearby. ... more less
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- Also Known As:
- Inn At Tanglewood Hall Hotel York Harbor
- Inn At Tanglewood Hall York Harbor, Maine