I needed to hold a few web conferences and took my wife and son along to hang by the outdoor pool. The weather was unseasonably warm and it was the perfect opportunity. Erica, the manager failed to mention that the outdoor pool was under construction, strike one. When I arrived the wireless Internet was not working in my building,strike two. Erica was rude and argued that indeed it was working. A few hours later she called and said someone was working on the problem, never apologizing for her rude behavior. The beds were very old and uncomfortable. Maybe they should have though about changing the 10 year old mattresses before the $100,000 pool upgrade. Then I realised there was no hot water, strike three! Again I was told they were working on it. I had to cancel all of my web conferences so decided to enjoy the weather. I left my room and and noticed house keeping was making there rounds on my floor. When I returned later that afternoon my room was untouched by housekeeping. When I checked out I asked Erica for a refund or discount for my inconvenience. She said I'm not going to give you anything. Her excuse was that she was still working on the hot water and Internet and that these things happen and I should understand. Understand this, I'll never be back. If your smart you'll avoid this dump at all costs. There are 50 or so other choices within walking distance.
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- Also Known As:
- Anchorage Hotel York Beach
- Anchorage Resort York Beach
- Anchorage Inn York Maine
- Anchorage Inn Maine/York - York Beach