I booked a 1 night stay on a road trip to northern Maine. I specifically called the hotel to ensure I could get Southwest mileage for a double miles program they had in place. I was insured that they would give me the mileage and booked the hotel even thought it was $40 higher then any other rated hotel in the area. When I got there I was told no problem at check in. After check out I got an e mail that they did not have any mileage program with Southwest. This is not good business practice and cost me 750 miles in the Southwest program.