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“Clean Rooms, Reasonable Price, Friendly Staff” 5 of 5 stars
Review of Hampton Inn Waterville

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Hampton Inn Waterville
2.5 of 5 Hotel   |   425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)   |  
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Double HHonors Points
Ranked #1 of 6 Hotels in Waterville
Concord, MA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Clean Rooms, Reasonable Price, Friendly Staff”
5 of 5 stars Reviewed February 26, 2014

Although I would love to have had a restaurant in the hotel their free breakfast was more than just coffee and toast and was more than adequate. Clean rooms, friendly staff and a reasonable price made it a pleasant experience.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, March 5, 2014
Hello Robert H,
Thank you for sharing your experience at the Hampton inn Waterville with others. I am happy to hear you had a pleasant experience while staying and you found our hotel to have clean rooms, friendly staff and a reasonable price. I would like to also thank you for mentioning the variety of items on the breakfast. Thank you for being our guest and taking time to write a review of the Hampton inn Waterville. Your feedback is important to us.
I hope to see you on your next stay in Waterville.
Best Wishes,
Nikki Desjardins-Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    102
    71
    12
    3
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Thomaston, United States
2 reviews
5 of 5 stars Reviewed February 13, 2014

My wife and I stay at the Hampton quite often.The hotel employees always make us feel welcome and the rooms are always clean and comfortable. It is handy to any stores that we might want to go to either by car, or even a pleasant walk. We have used a few other hotels in the area but this Hampton is our final choice. It meets all of our expectations every time so why go any place else.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, February 17, 2014
Hello Wiber E.R,
Thank you for taking time to write another review for the Hampton Inn Waterville. We appreciate all of our comments from guests as they are important to know what we do well and what we need to work on. Thank you for your loyalty to the Hampton Inn Waterville and I am happy to hear the staff has meet all your expectations and that you continue to come back to stay with us. I appreciate you sharing your experiences at our hotel with others. Thank you for being our guest and I look forward to seeing you on your return trip to Waterville.
Best Wishes,
Nikki Desjardins-Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blue Hill, United States
1 review
4 of 5 stars Reviewed February 10, 2014

My stay was good. The bathroom and carpets could have been cleaned more thoroughly. Breakfast was good. Fresh fruit, coffee, waffles, oatmeal etc. The rooms were quiet. Great location near highway and eateries. Gym area was spacious.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, February 12, 2014
Hello Shawna A,
Thank you for being our guest and taking time to write a review of the Hampton Inn Waterville. Cleanliness and service are our top priorities at this hotel and I apologize that you were not completely satisfied with the cleanliness of your room. I have taken your comments to the appropriate managers to look into and correct. Thank you for mentioning our good breakfast, quiet rooms and great location of property. We value you as our guest and I hope you will give us another try when you are back in Waterville.
My Sincerest Apologies,
Nikki Desjardins-Director of Sales
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Reading, Pennsylvania
Top Contributor
118 reviews 118 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 21, 2014

This is your normal Hampton - which is why this chain succeeds. Rooms are clean, well appointed. Service is friendly as always - it's Maine of course.

Only negatives - the pool and gym are average at best.

And for you AT&T cell phone users, reception is atrocious at this hotel.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, February 12, 2014
Hello dwstonesifer,
Thank you for being our guest and taking time to share your experience with others. Thank you for mentioning the success of the Hampton franchise due to consistency amongst the brand, the cleanliness of the rooms and our friendly Maine service. We appreciate all the feedback we receive from our guests. Thank you for being our guest and I look forward to seeing you on your next stay in Waterville.
Best Wishes and many thanks for your review of the Hampton Inn Waterville.
Nikki Desjardins-Director of Sales
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waterville, United States
1 review
4 of 5 stars Reviewed January 12, 2014

I enjoyed my stay at this hotel. I needed help with a few things during my trip, and the staff did everything they could to help me out. I needed a late checkout, to borrow a phone charger and a recommendation for a local barber. All of my requests were handled promptly and professionally.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, January 14, 2014
Dear John L,
Thank you for choosing Hampton Inn Waterville for your travel needs and for taking time to write a review on your experience here. I am happy to hear that your enjoyed your stay with us and that the staff provided the assistance you needed. Thank you for being our guest and I hope to see you on your next stay in Waterville.
Best Wishes,
Nikki Desjardins-Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 29, 2013

This place has reasonably friendly staff, clean rooms, better than average free breakfast and a nice pool. It is convenient to the highway and Colby College. Stayed here many times and the experience is always the same. Few choices for food nearby is about the only downside.

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, January 14, 2014
Hello JJPE,
Thank you for your review of the Hampton Inn Waterville. We appreciate all feedback from our guests. Thank you for sharing your travel experience with other guests and mentioning our better than average breakfast. We appreciate you being our guest and I look forward to seeing you on your next stay in Waterville.
Best Wishes,
Nikki Desjardins-Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 23, 2013

Not luxury, but dependable quality and service. Breakfast was OK, with better than average choice. Near the interchange on the turnpike, but a little distant from the town and college. Can't go wrong staying there. Not much more to be said about it.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn2001, Director of Sales at Hampton Inn Waterville, responded to this review, December 26, 2013
Hello GaryHack,
Thank you for taking time to write a review on the Hampton Inn Waterville. I appreciate you mentioning our close proximity to the highway, we are 2.3 miles from city center and less than 2 miles to Thomas and Colby College. Thank you for being our guest and I hope to see you on you’re a return visit to Waterville.
Happy Holidays and Best Wishes,
Nikki Desjardins-Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Waterville

Address: 425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
Phone Number:
Location: United States > Maine > Waterville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Waterville 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the Hampton Inn Waterville hotel. From our Waterville, Maine hotel you’ll discover a rich history and active outdoor activities throughout the region. Stroll through downtown Waterville, visit the Colby College Museum of Art and the Redington Museum, or catch a show at the Waterville Opera House. Go boating, fishing, hiking or biking at Belgrade Lakes, or play a round of golf at Belgrade Lakes Golf Course. The shopping and history found in Maine's capital city, Augusta, is only 20 minutes away.Enjoy a range of extra amenities at our Waterville, Maine hotel with nonsmoking or smoking options in our 81 room hotel. Stay in touch with friends, family and the office with free high-speed internet access in all guest rooms and throughout the hotel. Wake up each morning to a free hot breakfast or grab an On the Run Breakfast Bag to eat on the go. Help yourself to tea, coffee or hot chocolate any time of the day or night, and surf the internet for free in the business center. The fitness center and indoor swimming pool offer plenty of opportunities to stay active throughout your stay. Unwind in a comfy guest room featuring a free movie channel and our clean and fresh Hampton bed®. With meeting rooms holding up to 65 guests, our Waterville, Maine hotel is ideal for your next business meeting or social event ... more   less 
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Also Known As:
Hampton Inn Watervile / Augusta Hotel Waterville
Waterville Hampton Inn
Hampton Inn Waterville Maine

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