We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bait and Switch Tactics Used Here” 1 of 5 stars
Review of Mousam Valley Motel

No photo provided
Got a photo?
Add it.
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Springvale
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Mousam Valley Motel
Save
You added Mousam Valley Motel to your Saves list
53 Main Street, Route 109, Springvale, ME 04083   |  
Hotel amenities
Ranked #1 of 1 Hotels in Springvale
Cape Cod
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Bait and Switch Tactics Used Here”
1 of 5 stars Reviewed August 24, 2007

I booked a stay and told the owner I had a dog. He told me they allowed dogs. My first phone call to him was to inquire about rates. He quoted me $55. I told him I needed to think about it. I called back a few hours later and confirmed the rate and also confirmed I had a dog that I would be bringing. He again quoted me $55. I booked. After driving all day (hours and hours) to get there, when I arrived he had changed the rate to $65. I questioned him about it, and he said since I had a dog he decided I would need a bigger room and that cost $65. I told him that wasn't what we agreed on, but he wouldn't change his mind. This is what you call bait and switch, and it's unethical as far as business goes! If it wasn't so late and if I thought I could have found another place to stay at that late hour, I would have left, but he had me over a barrel and he knew it. Very poor way to do business. His dog was in the office and stunk to high heaven. The owner was filthy and dirty himself. No way for a professional to present themselves. There were big stains on the carpet in my room and also stains on the bedspread. The room felt so filthy and grimy, I refused to take a shower there and rather waited until I got home. This was by far the worst and most disgusting motel I have ever stayed at. I will never return there, and I would suggest anyone thinking about it opt for another choice unless you want to be bamboozled too.

  • Liked — Nothing it was horrible!
  • Disliked — It was filthy, and the owner charged me more than he had originally quoted me.
  • Stayed July 2007, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Springvale hotels

Write a Review

3 reviews from our community

Traveler rating
    0
    0
    0
    1
    2
See reviews for
1
1
Solo
0
1
Rating summary
  • Location
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mousam Valley Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mousam Valley Motel

Address: 53 Main Street, Route 109, Springvale, ME 04083
Location: United States > Maine > Springvale
Hotel Style:
Ranked #1 of 1 Hotels in Springvale
Number of rooms: 1
Also Known As:
Mousam Valley Motel Springvale, Maine

Owners: What's your side of the story?

If you own or manage Mousam Valley Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.